Thank you for the review. We are pleased that you had a good stay. The front desk and I are saddened by the title of your review and your impression of them. It is very hard to create limitations on our guests in the world of guest service and hospitality. Athough our efforts are generally well appreciated by our guests, it is unfortunate that we failed here. I can assure you that we do our best to manage parking and the hot pools to ensure their common enjoyment for all of our guests. We are compliant with the Town of Banff parking bylaw. We kindly ask current and future guests to reduce the environmental impact on Banff National Park by carpooling. Those who bring more than two vehicles per unit will be asked to park in overflow parking. We are more lenient with this when it is not Saturday night. As always, there is no charge for parking. We also kindly ask guests to respect the no alcohol policy in the hot pool. Drinking in the hot pool dangerous to your health, reduces the quality of others' experience, and is in contravention to bylaws, whose direct stipulation here is against Trip Advisor's regulations for management responses.