ME Madrid Reina Victoria의 Jose Arenas님(Manager)께서 이 리뷰에 답변을 하였습니다.
2012/02/09
Dear customer,
Many thanks for sharing your ME experience at Tripadvisor.
However I would like to sincerely apologize for all the inconveniences caused at our ME Lounge. I would really like to follow up on your case a little bit deeply so if you could e-mail me at this adress, I would be very pleased to assist you. "jose.arenas@melia.com"