Hotel Campo De' Fiori의 Severino님(Direttore)께서 이 리뷰에 답변을 하였습니다.
2012/02/23
Dear Guest,
Your review seems like a response I would write to a guest that has indicated as a title, “Excellent”! You did both! It is always very gratifying to read reviews that indicate and highlight themes which we believe are important when referring to hosting our guests. To make their stay with us as hassle and worry free as possible and anticipating our guests requests. We believe in offering and suggesting to all of our guests the best quality restaurants and pizzerias so that they may taste the real Roman Italian cuisine with fresh cooked food (no precooked) at a normal price!
An airport private luxury car service at the same cost of a normal taxi this way the vacation begins on the right foot without any mishaps which can range from being overcharged, a dirty cab to rudeness.
We don’t believe in presenting a bill at the end of a stay with us where our guests find more written under extras than the cost of the room. For us the extra is already paid when our guests select us for their stay and then write a nice review on the services offered this is why we do not sell wines but we prefer to offer 2 bottles of mineral water upon arrival.
Our rooms are hotel rooms elegantly furnished with all modern comforts located in a building in the real historical centre of Ancient Rome which dates back to the 1400’s. We believe that it is worth more to leave the front door of the hotel and be in the middle of the hussle and bussle of the city instead of having to wait 30 minutes for a bus and then 60 minutes to take you to and from the centre of Rome considering that a tourists time is limited to see a city.
We base ourselves on, location, beauty, commodity, services all which added together make a guests stay with us an unforgettable stay! As you state even if you are not use to writing reviews you will be compelled to write one after your stay with us.
Warmest regards, F. Severino The Manager
이 답변은 트립어드바이저 LCC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
get_me_out_of_Ohio
Ansonia, 오하이오
리뷰어
5 건의 리뷰
2 도시에 대한 리뷰
1명이 도움을 받았습니다.
“Like living in old Rome”
2012/02/17에 리뷰하였습니다.
2011년 9월, 커플 여행을 하였습니다.
가격
위치
침대의 퀄리티
객실
청결도
서비스
이 리뷰가 도움이 되었나요?네
이 리뷰 내용에 문제가 있나요?
get_me_out_of_Ohio님의 로마 리뷰 더보기
이 리뷰는 트립어드바이저 LCC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Hotel Campo De' Fiori의 Severino님(Direttore)께서 이 리뷰에 답변을 하였습니다.
2012/02/21
Walking through Rome is the real trip, but you need someone to take you by hand to help you discovering its secrets.
Thank you, dear guest, for sharing your September trip memories with other travellers. As the saying goes “When in Rome do as the Romans do “: this is the perfect philosophy if you wish to stay in one of our apartments in Campo de’ Fiori! Our hotel not only offers cosy and elegant rooms, but also comfortable apartments, for those guests who want to enjoy an authentic experience and a more independent and private stay.
The fact that you found your apartment “not spacious” surprises me, as our apartments have been specifically studied to offer our guests more spacious and comfortable accomodation, while always impeccably appointed. Moreover we do have apartments of different sizes, therefore if you had informed our helpful staff, as you stated, they would have offered you a bigger one according to the availability.
Hopefully that was such a small issue that did not affect your lifetime trip experience.
Looking forward to your next visit,
Best Regards
F. Severino The manager
이 답변은 트립어드바이저 LCC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
Eric C
뉴욕시, 뉴욕주
시니어 리뷰어
27 건의 리뷰
14 도시에 대한 리뷰
18명이 도움을 받았습니다.
“Our favorite hotel in Rome!”
2012/02/11에 리뷰하였습니다.
3
명의 유저가 이 리뷰가 도움이 되었다고 평가하였습니다.
룸 팁: The apartments are very private and romantic.
룸 팁 더보기
2011년 8월, 커플 여행을 하였습니다.
가격
위치
침대의 퀄리티
객실
청결도
서비스
이 리뷰가 도움이 되었나요?네
이 리뷰 내용에 문제가 있나요?
이 리뷰는 트립어드바이저 LCC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Hotel Campo De' Fiori의 Severino님(Direttore)께서 이 리뷰에 답변을 하였습니다.
2012/02/17
“Our favorite hotel in Rome!”
Dear Guest,
your title is very important to us especially since you have been to Rome many times and this means that you are familiar with Italian and Roman hotels and therefore you are able judge properly and express exactly what is positive and what you may have found negative. We do try and it seems that we are very successful in making our hotel as well as our apartments a home away from home for all of our guests and this makes us very happy. As you indicate, “the Hotel Campo De'Fiori is one of our absolute favorites” and “The apartments are very private, very romantic and are very well kept and safe”. Within a couple of words you have expressed some thoughts that cover all of our facilities!
Our Boutique hotel is renowned for it’s location, beauty, coziness, terrace view of Rome, something that 95% of the tourists that visit Rome are unable to see and it’s for free!! Our apartments although located in buildings dating back to the 1400’s and their basements back to the 1200’s are all totally renovated with all modern comforts such as, A/C, Free WiFi, LCD Flat Tv’s, modern kitchens with all the necessary utensils to cook with. We also offer coffee, tea and sugar in all of our apartments, daily cleaning is also included and all of our guests have access to all the hotel facilities as well. Perfect for families or couples that desire the feeling of home, more space and yet on vacation!
Hoping to have you return with us.
Warm Regards,
F. Severino The Manager
이 답변은 트립어드바이저 LCC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
Virg W
런던, 영국
1 건의 리뷰
2명이 도움을 받았습니다.
“Simply perfect!”
2012/02/07에 리뷰하였습니다.
2
명의 유저가 이 리뷰가 도움이 되었다고 평가하였습니다.
2011년 11월, 가족 여행을 하였습니다.
가격
위치
침대의 퀄리티
객실
청결도
서비스
이 리뷰가 도움이 되었나요?네
이 리뷰 내용에 문제가 있나요?
이 리뷰는 트립어드바이저 LCC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Hotel Campo De' Fiori의 Severino님(Direttore)께서 이 리뷰에 답변을 하였습니다.
2012/02/17
Dear Guest,
Although there is a saying that perfection is not of this world, we try to get as close as possible!!
Our multi language university level staff is prepared for organizing important events such as birthdays, matrimonies, honeymoons, special events and guests that are seeking to pass a special vacation getting away from the daily tam tams. We are able to organize, airport pick up’s as well as airport returns with luxury cars at the rates of normal taxis, to organize private tours as well as group tours, to reserve restaurants, pizzerias and trattorias that are not touristy. The happiness and fulfillment of our guests is our happiness and fulfillment!
Our hotel designed by an important Architect offers elegance, coziness, modern facilities and comforts while being in a building that of which we are proud for the fact that if one chooses to take the staircase to his room he can admire embedded in the walls pieces of white marble fragments as well as a column dating back to the Theatre of Pompey approx. 44 B.C. exactly where Julius Caesar was murdered! Maybe he even touched these pieces of marble but for certain Ancient Romans as well as Medieval Romans and up to today’s Modern Romans have touched them being there since the 1400’s and having origins to 44 B.C. meaning 1,968 YEARS OLD!!!! Not an everyday thing even for other hotels in Rome. To top it all off, a beautiful roof top terrace with an absolutely fabulous view of the Eternal City.
We are very pleased that your stay with us was a total success this way your mother will have a lifetime souvenir to cherish, “her stay in Rome!”
Best Regards,
F. Severino The manger
이 답변은 트립어드바이저 LCC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
macdick
레디치, 영국
시니어 리뷰어
7 건의 리뷰
4 도시에 대한 리뷰
4명이 도움을 받았습니다.
“Worth Every Penny”
2012/02/05에 리뷰하였습니다.
3
명의 유저가 이 리뷰가 도움이 되었다고 평가하였습니다.
룸 팁: Any room all special
룸 팁 더보기
2011년 9월, 커플 여행을 하였습니다.
가격
위치
침대의 퀄리티
객실
청결도
서비스
이 리뷰가 도움이 되었나요?네
이 리뷰 내용에 문제가 있나요?
이 리뷰는 트립어드바이저 LCC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Hotel Campo De' Fiori의 Severino님(Direttore)께서 이 리뷰에 답변을 하였습니다.
2012/02/17
Dear Guest,
To the saying, “Worth every Penny”, I’d add “Worth every Euro”! A newly renovated hotel located in the centre of Ancient Rome offering the max that any hotel can offer but with a special care at the cleaning aspect. One may find beautiful rooms in other paces but they are not always perfectly cleaned while we offer beautiful rooms and beautiful bathrooms while adding as obligatory, “super clean”. Our hotel is cleaned as though each one of us of the hotel staff was to sleep in the rooms personally. As you write, “as for the bathrooms they are not just clean they sparkle,”. Being centrally located you have options such as, you have at your finger tips the most important sites, the most important shops and the most fun as well as most searched for Roman Night Life. At one moment if one needs to take a pause from all of this you have the possibility to stay on our beautifully furnished roof top terrace where one may sip a glass of good wine and taste some of the world’s most desirable cheeses or Italian specialties while not stopping your visit of the Ancient city of Rome having the possibility of observing from above what you have observed from the street level earlier!
As you conclude, “don't waste your time looking else were.”
Hoping to have you as our guests in the future if you ever decide to return to the Eternal City.