Dear Guest,

First of all I would like to thank you for your recent visit to Park Hyatt Zurich and for having taken the time to write your comments on Trip Advisor.
Your feedback with regards to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.

I was delighted to hear that overall you liked our hotel, mentioning especially the comfortable rooms and the good food. In particular thank you for your positive remarks regarding our polite staff and the cleanliness of the infrastructure.

I am sorry to hear the difficulties you have experienced with the noise next to your room and the room bill being placed under your door at 04:00 a.m. and I apologise most sincerely for the unfortunate incidents. We have also taken note of your other comments regarding the menu design at the restaurant "parkhuus". I am sorry that we did not reach your expectations in these regards and I do apologise for any inconveniences this might have caused.

We hope to welcome you back to Park Hyatt Zurich in the near future. In the meanwhile, please do not hesitate to contact us for any assistance you might need from our side.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich

Dear Guest,

Thank you very much for having taken the time to write your impressions of your recent stay at Park Hyatt Zurich on tripadvisor. Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.

I was delighted to read that you enjoyed your stay with us. In particular, thank you for your very positive comments regarding our location, the rooms and especially the employees. It will give me great pleasure to communicate your kind remarks to my entire team.

Our goal is to deliver this high quality of hospitality for every guest on every stay. We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich in the near future and that your stay will be just as enjoyable as your last.

Sincerely,


Kurt Straub
General Manager
Park Hyatt Zurich

Dear Guest

First of all I would like to thank you for your recent stay at Park Hyatt Zurich and for having taken the time to write such nice comments on Tripadvisor.
Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.

I was delighted to read that you enjoyed your stay with us. In particular, thank you for your very positive comments regarding our infrastructure, the lobby lounge, our Onyx bar and especially our employees. It will give me great pleasure to communicate your kind remarks to them.

Our goal is to deliver this high quality of hospitality for every guest on every stay. We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich and that your stay will be just as enjoyable as your last.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich

Dear Sophie_In_Taipei

Thank you for having taken time to write your comments about your recent stay at Park Hyatt Zurich in Tripadvisor.

Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.

I was delighted to read that you enjoyed your stay overall with us. In particular thank you for your very positive comments about the service, the rooms, the location and our breakfast selection. We are delighted that we could make your stay so comfortable.

We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich again and that your stay will be just as enjoyable as your last.

Best regards


Kurt Straub
General Manager
Park Hyatt Zurich