Dear Guest,

Thank you for writing such a nice comment on Tripadvisor.

This "wow" effect that you mentioned is our reason to be and learning that we have achieved it is great.

We were truly delighted that you enjoyed our accommodation and that our staff were extremely friendly; they work exceptionally hard to make every guest feel special.

It was nice to hear that you felt safe walking around the neighborhood. Definitely, the hotel is located at a very trendy spot, close to many shops, restaurants and the popular Larcomar Mall , in this summer season, our sky is flooded with paragliders flying over the sky and the Pacific Ocean.

Be encouraged to experience this wonderful feeling of freedom next time. Thank you so much for staying with us and we hope to see you in the near future.

Sincerely,

Patricio Zucconi
General Manager

Dear Guest,

We just read your comments on Trip Advisor and we would like to thank you for taking the time to share them with us.

We are very happy to hear that you enjoyed your stay and that you liked our comfortable rooms and facilities especially our breakfast room The Observatory with its privileged view of the Pacific Ocean. In your next visit to Lima let yourself be part of this adventure of flying across the ocean over Miraflores district , pictures will come amazing, looking at the ref., you can see your shadow screaming : “This is going to be a perfect day”.

We sincerely appreciate your strong recommendation of the Miraflores Park Hotel and look forward to welcoming you back soon.

Warm regards,

Patricio Zucconi
General Manager

Dear Guest,

Thank you for your comments on Trip Advisor, we have read your review regarding the post check in issue. We would like to express our sincere apologies for not exceeding your expectations; we will take action to avoid this from happening again.

However, it is comforting that you had an excellent encounter with our tour guide Adrian Macedo. I am sure he was exceptional guide with his extraordinary knowledge of our city and country.

Please be advised that Adrian has been thanked and recognized as an excellent contributor, as part of our motivational program for all associates to ensure they keep up the good work.

We would also like to thank you for your comments regarding our breakfast room and our friendly staff. We look forward to receiving you in our hotel in the near future, until then we remain at your service.

Sincerely,

Patricio Zucconi
General Manager

Dear Guest,

On behalf of all of us, I would like to thank you for choosing Orient-Express as your destination property and for sharing your comments with the Tripadvisor readers.

I am so glad you liked to stay with us! and that you enjoyed our accommodation.

I hope you can come visit us many more times. You will be always welcome at Miraflores Park Hotel!

Thank you very much again!
Sincerely,

Patricio Zucconi
General Manager