바사드레 스위트 부티크 호텔의 ventassanIsdroLima님(Director de Recepción)께서 이 리뷰에 답변을 하였습니다.
2011/11/28
Dear Tam:
I remember, thank you for your words and I'm glad you liked our hotel is, and the tour to Cuzco, I saw the pictures of the hotel are beautiful. Do not worry I hope next year, with attention being the best.
I am pleased to greet her, but I try to remember who you were, on the other hand, if you made a reservation for a central reservation, pick-ups preevemos only when the passenger itinerary calls or send directly to us our mail.
I find it strange that one of the girls in Reception Hall took the audacity to laugh about an event like this.
Too bad that in those 5 hours had found these errors, do not worry we will take the Medici needed to prevent this from happening again. I invite you again to our facilities so you can see we have changed with respect to infrastructure and service.