Dear Guest,

Thank you for your high praise and recommendation from your recent stay with us. We were truly delighted that we succeeded in creating a memorable experience and that you have become a fan of The Surrey.

Our unique design by Lauren Rottet, award winning dining at Café Boulud, and prime location are indeed some of our best attributes. We were truly pleased that you found our service to be intuitive and personalized. I have personally thanked each and every colleague for their exceptional service delivery.

We look forward to welcoming back to your home away from home and in the interim, we remain at your service.

Sincerely,


Shan Kanagasingham
General Manager

Dear Guest,

Thank you for taking the time to share your generous feedback and high recommendation from your recent stay with us.

We were truly delighted that we exceeded your expectations from the tastefully appointed details in your accommodation, to our central location and most importantly, the gracious and warm service extended by our colleagues. Our custom Duxiana bedding featuring sumptuous Sferra linen indeed provides a most relaxing sleep experience.

Your recommendation of The Surrey is very important to us and we thank you for your loyalty. We look forward to welcoming you home soon and in the interim, we remain at your service.

Sincerely,


Shan Kanagasingham
General Manager

Dear Guest,

Thank you for your rewarding feedback from your recent stay with us. We were pleased to learn that we exceeded your expectations and that you have become such a fan of our Upper East Side gem.

We were truly delighted that our spacious and tastefully appointed guest accommodations, featuring our bespoke Duxiana bedding were to your liking. Rest assured we are able to customize your sleep experience and provide pillows that are less firm to ensure that you have a most relaxing and memorable sleep experience.

We will most certainly share your comments with our Café Boulud team; they will be thrilled to learn that your culinary experience exceeded expectations.

We look forward to welcoming you back soon and we are thrilled that we will be your home away from home. In the interim, we remain at your service.

Sincerely,


Shan Kanagasingham
General Manager

Dear Guest,

Thank you for taking the time to share your recent experience with us.

We were truly delighted that we exceeded your expectations from our close proximity to Central Park and the famed shopping on Madison Avenue, to our unique design and art collection, to the tastefully appointed details in your accommodation. We pride ourselves on providing exceptional levels of personalized and intuitive service and I was pleased to learn that our colleagues were able to make you feel warm and welcome.

We look forward to welcoming you and your family in the near future. Please feel free to call me personally at 646.358.3605 when your travels next bring you to New York City. In the interim, we remain at your service.

Sincerely,


Shan Kanagasingham
General Manager