Thank you for taking the time to submit your TripAdvisor comments. I am pleased to follow up on the experiences of all our guests whether positive or otherwise. Please accept my sincere apologies for your dissatisfaction with the building design and evening reception. We are always delighted to offer a room location that best accommodates an individual guest’s needs and desires. We hope that next time we can better meet your desired location. We regularly provide above Embassy standards at the evening reception; regularly offering four varieties of appetizers. I am very sorry that you were displeased.
Providing guests with the finest accommodations and personal service is our mission and I regret that you were not 100% satisfied. However I am pleased that most aspects of your stay were highly enjoyable and we would rate a 5 otherwise. We are truly happy to have hosted your stay and hope to see you return in the future.

Thank you for a very nice review. I am pleased you had an opportunity to enjoy some of our many amenities. We look forward to your return to the Embassy in the future.

Thank you for completing a review of your stay. We appreciate that you chose to stay with us here at Embassy Suites and trusted us to provide you with a quality experience. I am glad that the breakfast and the many other amenities we provide met your approval but most of all that you felt that the staff treated you well. We are lucky to have great people such as Janet and the entire catering staff as part of our Embassy team. It is our sincere hope that we get to welcome you back once again.

Thank you for taking the time to complete a TripAdvisor review. I am pleased to follow up on all guest comments, as it provides the opportunity to share our appreciation for your business. We are truly happy to have hosted your stay and that your visit was an enjoyable one. We hope to see you return.