홈우드 스위트 바이 힐튼 앵커리지, 알래스카의 Barbara Komins님(General Manager)께서 이 리뷰에 답변을 하였습니다.
2012/01/31
Thank you for staying with us. Our hotel is going through a full renovation of all rooms and public space. We are slated to be finished on the end on March. We hope to see you again
이 답변은 트립어드바이저 LCC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
HappyGrandmaAlaska
Alaska
리뷰어
3 건의 리뷰
2 도시에 대한 리뷰
1명이 도움을 받았습니다.
“Very good value”
2012/01/19에 리뷰하였습니다.
1
명의 유저가 이 리뷰가 도움이 되었다고 평가하였습니다.
룸 팁: Our fourth floor room on the back corner was very quiet and had a good view.
Thank you for taking the time to respond to Trip Advisor about your stay! I am sorry that there was a funky odor, and I will look up your record and have that checked out! I am happy that you enjoyed the kitchen, and we look forward to having you stay with us the next time you travel to Anchorage!
Hello. I am so sorry that you were not happy with your stay in our hotel. We are an all suite hotel, and sometimes, that is not what people want when they reserve their rooms. We are a Hilton hotel, but not the standard room layout. I hope that the next time you travel to the Anchorage area you will give us the opportunity to serve you again, and hopefully, to change your mind about our Homewood Suites by Hilton.
Dear Homewood Guest, thank you for taking the time to respond to your stay via Trip Advisor! I appreciate the great comments that you have for our hotel! I will pass on to Jaeline your comments! I agree she is a jewel! We are always happy to have you with us! We look forward to seeing you again soon!