Thank you for coming to Botanica Spa and for sharing your impressions. I totally agree with you. When I am having aloe vera massage I always ask to turn off the fan because it is too refreshing for me as well otherwise and the difference with the air temperature is too big then. I would basically only recommend aloe for treating sunburned skin. My favorites are hot stones and herbal compress. If you have not tried them yet, could it be a good reason for another trip to Mui Ne...? Hope yo liked it here. Wishing you a wonderful day, Lisa

Thank you for the feedback. Sport massage should be strong and is a combination of Vietnamese oil massage, Thai massage and some deep tissue teqniques if we need to reliese stiff muscles. If it was not so, it is our falt. Can you please let me know what time you were at the spa? If you can contact me back we will find a way to settle your issue. With kind regards, Lisa

Thank you for coming to Botanica Spa and sorry that we did not do our best. We will take your recommendations into account. I have had a talk with the managers and with the therapists, that they should be more attentive and diligent. Sorry one more time. With best wishes, Lisa

고맙습니다. Thank you very much for coming to Botanica Spa. It is a pity that you did not like the massage that you chose. Aloe is not one of my favorites either, because it is cold and the pressure can not be strong on the gel-like aloe surface. We only recommend it as a soothing refreshing skin treatment if someone has stayed in the sun too long. If you had more days in Mui Ne, I am sure, we would help you find the right massage for you. Sorry one more time. Wishing you a wonderful overall stay in Mui Ne, Lisa

대단히 감사합니다. Thank you for taking time to write the review. We are happy to know that you liked the massage. We wish you luck and happiness and many wonderful travelling experiences! Lisa

대단히 감사합니다! Thank you for finding time to write this review. It is a pleasure to know, that you liked the massage and the atmosphere. Wishing you a pleasant stay in Mui Ne and a wonderful trip around Vietnam, Lisa

Dear JiminHong, We are very sorry that you have lost your money, but please let me explain. Our personnel policy is such that we work with professionals who are also nice people. We spend minimum 10 hours a day 365 days a year together and we know each other quite well. If something is lost at our place and we know about it immediately we usually find it and give it back of course. We have taken every measure to exclude the possibility of such accusations. We have lockers under the massage beds that you may choose to use if you are carrying something valuable with you. You may choose to take the key with you even when you go to shower. Our place is arranged in a way, that it is impossible to enter a massage room without being seen. 2 managers and the 2 owners are there during busy times to keep things going on smoothly and control everything. We are sorry one more time that such an unpleasant thing happened to you, but we really hope that you will not let it spoil your holiday and you will enjoy your stay in Vietnam. With kindest wishes, Lisa

Dear Bitna K, It is nice to know that your two friends liked the Thai massage, and it is very sad to know that your third friend did not receive the right kind of hot-stone treatment. It is a pity that your friend did not tell the therapist - one word "hot" would have been enough and she would have removed the stone. Also if you had told the manager, we would have found a way to excuse us for this. We have an excellent remedy for sun- and other skin burns, developed by our herbalist, it would have healed the spot in minutes. I am afraid that you have left Mui Ne already... If not, please ask your friend to come back, we'll see what we can do for here. BR Lisa

Dear May B, Thank you for coming to Botanica Spa. We are glad to know that you liked the atmosphere and thought that the massage was OK. Next time we will try to be more that OK. You are welcome to express your wishes and expectations regarding the massage to our manager. We are ready to listen to you and understand you in any language. We wish you a lovely stay in Mui Ne and lucky travelling! With kind regards, Lisa

대단히 감사합니다! Thank you for coming to Botanica Spa and for writing this review. We are happy to know that you enjoyed your massage. We wish you a wonderful time in Vietnam and hope to see you again!