Urban Underground
Urban Underground
2.5
오후 6:00~오전 12:00
화요일
오후 6:00 - 오전 12:00
수요일
오후 6:00 - 오전 12:00
목요일
오후 6:00 - 오전 12:00
금요일
오후 6:00 - 오전 12:00
토요일
오후 6:00 - 오전 12:00
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5km 내 404개

Dinosaur Cafe
490
0.1 km$ • 카페 • 지중해 요리 • 유럽 요리

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2,196
0.3 km$$ - $$$ • 카리브해 요리 • 자메이카 • 채식주의 식단

Conservatory Restaurant
791
0.4 km$$ - $$$ • 유럽 요리 • 영국 요리 • 채식주의 식단

The Cork and Tile Portuguese
285
0.3 km$$ - $$$ • 지중해 요리 • 포르투갈 • 채식주의 식단

Taco-Macho Food
274
0.4 km$ • 멕시코 요리 • 채식주의 식단 • 채식 옵션

Herbies
543
0.4 km$$ - $$$ • 영국 요리 • 건강식 • 채식주의 식단

Drakes Cafe
263
0.5 km$ • 카페 • 영국 요리 • 채식주의 식단

Boston Tea Party Exeter
751
0.3 km$$ - $$$ • 간단한 음식 • 카페 • 영국 요리

Brody's Breakfast Bistro
540
0.2 km$ • 간단한 음식 • 영국 요리 • 채식주의 식단
관광명소
10km 내 110개

Royal Albert Memorial Museum
1,461
0.2 km전문 박물관

Exeter Martial Arts
11
0.1 km스포츠 캠프 & 클리닉

Miles' Clocktower - Queen Street
17
67미터역사적인 장소 • 기념비 및 동상

The Deer Stalker
6
0.2 km기념비 및 동상

Exeter's Northernhay War Memorial
17
0.2 km기념비 및 동상

Statue of John Dinham
7
0.2 km기념비 및 동상

The Iron Bridge
30
0.2 km브리지

Exeter Phoenix
107
0.3 km시어터

Exeter Guildhall
207
0.4 km건축물 • 공공기관 건물

Gandy Street
23
0.3 km인근 지역
2.5
리뷰 9건
훌륭함
3
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0
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0
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6
DavidDundonald
에든버러, UK포스팅 866건
가족
Crap cocktails
Poor service
Rubbish music
Sticky tables
Cheapo vibe
Even the students I was with though this was down market. It's just cheap, gimicky trash masquerading as a bar. Avoid!
Poor service
Rubbish music
Sticky tables
Cheapo vibe
Even the students I was with though this was down market. It's just cheap, gimicky trash masquerading as a bar. Avoid!
2017년 10월 15일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Hi David,
Sorry you didn't enjoy your time at Urban Underground. I remember your visit and I recall you ordered a double whiskey. Unfortunately, you weren't poured the house whiskey which you wanted (of course, as it's only £3) so obviously you challenged the price when asked for payment. My colleague, who is a new member of our team and still training, apologised, correcting the drink and the price immediately. I also offered an apology to you for the mix up. After all, bad service is a reflection on the business as a whole and should be acknowledged. Sorry if you felt our service wasn't adequate.
We do aim to provide affordable prices for students and professionals alike as a lot of bars and clubs these days tend to charge through the roof for the same products, providing gimmicks and pretense to keep people spending. Sorry if this came across as cheap. We do provide higher quality drinks at slightly higher prices than the 2-4-1's or house doubles, however this wasn't what you requested on your visit.
We're also a locally owned, small business trying to provide a good, honest service to everyone so your feedback is very much appreciated.
Many thanks,
Josh
Bar Manager
2017년 10월 17일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
arath0rniii
엑서터, UK포스팅 1건
친구
Went in and it was relatively quiet at first, the bar staff were very welcoming and helpful. They were trying out new drink ideas, clearly showing a love for what they do. They let us try each new concoction and asking our opinions, involved us in the process and taught us a little something about what they were doing. The music wasn't too in your face but upbeat enough for us to get psyched.
It picked up and got busier but the bartenders were still just as friendly each time we went to order and just as helpful, chatty, but getting the job done.
All in all they were super helpful and accommodating, very friendly and fun.
I'm looking forward to going back regularly to start my Friday/Saturday nights.
Honestly just a great bar with great people, heavily advise making a visit.
It picked up and got busier but the bartenders were still just as friendly each time we went to order and just as helpful, chatty, but getting the job done.
All in all they were super helpful and accommodating, very friendly and fun.
I'm looking forward to going back regularly to start my Friday/Saturday nights.
Honestly just a great bar with great people, heavily advise making a visit.
2017년 7월 19일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
jedyer2
뉴턴애벗, UK포스팅 1건
Simply awful venue, terrible sound system with poor lighting. Not only was it understaffed but they were also rude and ruined the atmosphere of the night. Great potential acts playing but ruined by the venue. Wouldn't recommend going here to my worst enemy - many better venues around in exeter
2017년 1월 21일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Rachael1971exeter
톱샴, UK포스팅 123건
친구
The only place to go for cocktails in teapots, always excellent service and drinks.
Highly recommend 😀
Ideal for couples, friends and those wanting to celebrate in style.
Highly recommend 😀
Ideal for couples, friends and those wanting to celebrate in style.
2015년 7월 4일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
amundah
포스팅 3건
I love urban underground, the staff and management are great and always accomadating. They go out of there way to make everyone feel welcome and i have never heard a bad word said about the bar. Even when it's busy they let everyone know the food times and are sympathetic and accomadating to your needs no matter how busy they are. I work in retail and i could never have the patience that urban underground have, even with the rowdy crowd they have to put up with sometimes. 100% great service, which is hard to come by now a days.
2014년 12월 16일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
hdp86
엑서터, UK포스팅 2건
I recently attended a Christmas meal at urban burger, everything had been organised 2 months in advance as there was a large number (50+) and we had all paid in advance. We had been promised private use of their underground bar and a burger and desert for everyone. We had let them know our menu choices and special dietary requirements well in advance and they knew exactly how many of us were attending and what time we should expect food.
When we arrived however, we discovered another large party was already making use of our "private" area and were told they had double booked us. As a result, our group was crammed around 3 small tables, leaving more than half the group left to stand for the evening. On top of this, other people were allowed in and out to make us of the bar all night. This meant we had to queue for ages for drinks and also the area we had booked for our private party was majorly crammed full of random people. The area was already too small for our large party due to the double booking so it just made it even more uncomfortable.
Our food arrived nearly 2 hours late, meaning that some people didn't even get to eat because they needed to get back for babysitters etc. When it did arrive, we had no plates, no cutlery, no napkins and no tongs. It was a build your own burger so everyone just had to dig in with their fingers because we were so hungry by that point but it was not very hygienic and made it difficult and messy to eat.
I had a chicken burger, which looked pretty good but had no real flavor and I was left still feeling hungry after I had finished so that was disappointing considering the price. I've heard that the beef burgers were under cooked and greasy and the vegetarian "burger" was just some grilled halloumi and aubergine which they brought out about half an our after the rest of us had finished eating.
Overall I found the bar staff rude and hostile as if they just wanted us to leave which made the evening even more unpleasant. (As a side note here I'd like to mention that our party was large but we were in no way rowdy, despite the cocktails, so there was really no excuse for the bad attitudes of staff.)
On the night as a way of apologizing, they did offer everyone a free drink which was nice. They also promised a 50% refund as a way of acknowledging all their mistakes, I don't think anyone feels we received the service we paid for. However, since then not only have they backtracked on this, they have also accused people of lying and started claiming that we had told them the wrong numbers and wrong time for the event. This is highly unprofessional and I wouldn't trust them with a large group event at all in the future.
Overall I was left disappointed after I'd heard good things about the food, I'd been really looking forward to the evening but the service was just the worst I've ever witnessed.
When we arrived however, we discovered another large party was already making use of our "private" area and were told they had double booked us. As a result, our group was crammed around 3 small tables, leaving more than half the group left to stand for the evening. On top of this, other people were allowed in and out to make us of the bar all night. This meant we had to queue for ages for drinks and also the area we had booked for our private party was majorly crammed full of random people. The area was already too small for our large party due to the double booking so it just made it even more uncomfortable.
Our food arrived nearly 2 hours late, meaning that some people didn't even get to eat because they needed to get back for babysitters etc. When it did arrive, we had no plates, no cutlery, no napkins and no tongs. It was a build your own burger so everyone just had to dig in with their fingers because we were so hungry by that point but it was not very hygienic and made it difficult and messy to eat.
I had a chicken burger, which looked pretty good but had no real flavor and I was left still feeling hungry after I had finished so that was disappointing considering the price. I've heard that the beef burgers were under cooked and greasy and the vegetarian "burger" was just some grilled halloumi and aubergine which they brought out about half an our after the rest of us had finished eating.
Overall I found the bar staff rude and hostile as if they just wanted us to leave which made the evening even more unpleasant. (As a side note here I'd like to mention that our party was large but we were in no way rowdy, despite the cocktails, so there was really no excuse for the bad attitudes of staff.)
On the night as a way of apologizing, they did offer everyone a free drink which was nice. They also promised a 50% refund as a way of acknowledging all their mistakes, I don't think anyone feels we received the service we paid for. However, since then not only have they backtracked on this, they have also accused people of lying and started claiming that we had told them the wrong numbers and wrong time for the event. This is highly unprofessional and I wouldn't trust them with a large group event at all in the future.
Overall I was left disappointed after I'd heard good things about the food, I'd been really looking forward to the evening but the service was just the worst I've ever witnessed.
2014년 12월 12일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Rowland C
포스팅 4건
I was part of a large group. They had double booked then room. There were not enough chairs or tables, food arrived 2 hours late, there was no cutlery. I ate mine standing with my fingers.
A genuinely very bad experience.
My advice is never go there.
A genuinely very bad experience.
My advice is never go there.
2014년 12월 12일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Kate K
포스팅 2건
I came here as part of a group for our BOOKED Christmas party...booked two months in advance may I add, and it was just appalling.
We were told, when we booked, that we would have the downstairs bar area exclusively and we didn't - there were people coming in and out all night, it was busy. We had a couple of little tables for 50+ people. I can't even comment on the food other than it arrived as I was leaving (almost two hours late). £12.50 to stand around in a bar - totally ridiculous. Apparently the food was terrible though, one friend realised half way through eating her burger that is was raw....and she's pregnant!!!
Not only was the service terrible but the staff were quite rude to my friends too, accusing one of lying!!! To me it looked like they had double booked by mistake or they just couldn't handle 50+ people - they knew how many of us would be there so there really is no excuse.
We were told by the bar manager on the night that he would offer a 50% refund due to their mistakes and since meeting with the owner, this offer has been retracted!? Just unbelievable. Needless to say, I will not be going back there.
We were told, when we booked, that we would have the downstairs bar area exclusively and we didn't - there were people coming in and out all night, it was busy. We had a couple of little tables for 50+ people. I can't even comment on the food other than it arrived as I was leaving (almost two hours late). £12.50 to stand around in a bar - totally ridiculous. Apparently the food was terrible though, one friend realised half way through eating her burger that is was raw....and she's pregnant!!!
Not only was the service terrible but the staff were quite rude to my friends too, accusing one of lying!!! To me it looked like they had double booked by mistake or they just couldn't handle 50+ people - they knew how many of us would be there so there really is no excuse.
We were told by the bar manager on the night that he would offer a 50% refund due to their mistakes and since meeting with the owner, this offer has been retracted!? Just unbelievable. Needless to say, I will not be going back there.
2014년 12월 10일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Sammii13
포스팅 1건
I visited as part of a private Xmas party booking & left disappointed from the start. Kept waiting to order drinks for nearly half an hour, then the food was close to two hours late. One of our party queried when the food was coming & was told she was lying about what time she booked. Also we were told they couldn't cater for our number despite them having the booking for two months & advertising taking party bookings for up to 100 persons. Customer service was virtually non existent & have tried to blame our party for what were clearly their mistakes. Food was very poor, my burger tasted of stale beer, no one checked back if our food was ok. Plates were given to us after we had eaten. The vegetarian option was awful, we were told it was veggie burgers but presented with a slice of aubergine & a piece of cheese. Staff were not very helpful & bordered on rude at times. We were offered a discount on the night but they have since retracted this offer accusing us of removing a poster -which we did not.
I will definitely not be going here ever again & certainly would not recommend, unless it was running in the opposite direction from there.
I will definitely not be going here ever again & certainly would not recommend, unless it was running in the opposite direction from there.
2014년 12월 8일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
이 체험에 대한 질문이 없습니다
Urban Underground에 대해 자주 묻는 질문
- Urban Underground의 영업시간:
- 화 - 토 오후 6:00 - 오전 12:00
- Urban Underground 주변 호텔:
- (0.15 km) Silversprings St Davids
- (0.15 km) 퀸즈 코트 호텔
- (0.16 km) Woodbine Guest Accommodation
- (0.15 km) Braeside Guesthouse
- (0.17 km) Bendene Townhouse
- Urban Underground 주변 음식점:
- (0.04 km) Pink Moon
- (0.14 km) Dinosaur Cafe
- (0.10 km) The Gandhi Indian Cuisine
- (0.08 km) The Exploding Bakery
- (0.19 km) Brody's Breakfast Bistro