Brockhole on Windermere

Brockhole on Windermere, 윈더미어

Brockhole on Windermere
4
관광센터 • 자연 & 야생동물 서식지
오전 10:00~오후 5:00
월요일
오전 10:00 - 오후 5:00
화요일
오전 10:00 - 오후 5:00
수요일
오전 10:00 - 오후 5:00
목요일
오전 10:00 - 오후 5:00
금요일
오전 10:00 - 오후 5:00
토요일
오전 10:00 - 오후 5:00
일요일
오전 10:00 - 오후 5:00

4.0
리뷰 1,318건
훌륭함
652
매우 좋음
364
보통
144
형편 없음
64
최악
94

Twistymac
세인트 알반스, UK포스팅 66건
2021년 10월
We called here as part of our boat trip to Ambleside and it is well worth stopping. The cafe is excellent, the staff were really friendly and when we were there (half term leading up to Halloween) there were lots of prebookable activites for the whole family.
The gardens were lovely and I bet even better in the spring and summer.
2021년 11월 2일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Emma H
포스팅 5건
2021년 10월 • 가족
Amazing day out for Halloween. Well worth the money. We spent all day there and still didn’t manage all the activities. The staff were brilliant and made the whole day fantastic. Shame people complained about the weather! Not like the staff have control over that. 😩
Food and service was amazing. All activities were great, our little boy loved it and we were all shattered come bed time. Would definitely recommend and will be back next year. Thank you
2021년 10월 31일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Niobium44
포스팅 1건
2021년 10월
Wow, what can I say? We have been looking forwards to the Halloween experience at Brockhole since September when my two little girls got excited at seeing pumpkins in ASDA. We've never really done anything big like this for Halloween before so we were all very excited.

Brockholes certainly didn't disappoint! All the staff were fantastic. All dressed up and extrememly helpful. There were so many activities that we simply couldn't fit them all in before the girls started to get sleepy from a full on day. We did zombie archery, scary forest, mini pumpkin tractors, drumming workshops (amazing), crazy craft tent where we made lanterns. There was an amazing storyteller who kept the girls spellbound and also a mad scientist who did big explosions! There was loads of other stuff too like zip wires and shooting but the girls were a bit young this time for that.

We had our lunch in the cafe despite bringing a picnic. We were very hungry and the car was far away so we went inside and had our lunch in the cafe. It was all well cooked and prepared.

I see some folks who love to complain and give negative reviews. I suggest you go and see for yourself. We certainly can't complain. See you next year!! xxx
2021년 10월 27일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Jason C
맨체스터, UK포스팅 15건
2021년 10월 • 가족
Booked the clay pigeon shooting online on a Thursday for the following Saturday. Set off on a 90 mile trip to take part only to receive a phone call half way up the motorway to say it was cancelled as it's Halloween and no clay pigeon shooting is on... One very disappointed boy whose birthday treat it was for.
2021년 10월 23일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
We are sorry that this event was cancelled for you and for the disappointment caused. Unfortunately no individual events should have been bookable for the half term period (20th to 31st) as we always run our large Halloween experience, but due to a software error some activities became available to book online for the weekend. We only realised this when someone turned up for an individual activity on Saturday. We then cancelled all of the other bookings as soon as we realised and re-blocked the event. We could not offer you an alternative activity as there are only Halloween events happening , and these have been sold out for some time. So this is not a case of knowingly taking a booking and then cancelling it last minute, but rather an online error making tickets available that should not have been available, and we phoned customers as soon as we because aware of the error and gave full refunds. If you had turned up you would not have been able to do the activity. We would be happy to allow you to come at another time free of charge to do the activity if you email us with a copy of your previous booking.
2021년 10월 27일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Rebecca S
포스팅 7건
2021년 10월 • 가족
One of the best Halloween days we have ever had.Gorgeous sunny day,beautiful surroundings,the best activities and lovely staff.Certainly not cheap tickets but you definitely get what you pay for and we will most definitely be back!!Lovely guys in ‘brave the cave’.He actually rescued my friend in lake Windermere in Summer,so a true life hero!!!Many thanks for an amazing day and we will definitely be back!👍👍😁😁🤩🤩🤩
2021년 10월 22일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Hi Thanks for your great review and we are delighted that you enjoyed your Halloween day out. The thanks makes the hard work worthwhile. We do think that 20 activities for £26 is pretty good value, and whilst certainly not a cheap day out for the family - you will certainly get your monies worth - and we are really pleased you felt you got good value, and we look forward to seeing you again next year. The event sold out very quickly this year, so please book early next year.
2021년 10월 27일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

supermac2016
오반, UK포스팅 56건
2021년 10월
The treetops stuff and zip wires looks great, the other attractions are good and not so good, we only did archery, laser clays and putting amnd used the cafe, treetops stuff was too expensive.
The laser clays was fun, guns are converted real shotguns and are too heavy for kids and some women though, thinkt hey coudl address that, also the targeting technology wasn't working correctly for all the guns, I think the operator knew this as one gun was getting hits from a novice every single time but bluffed his way through the session.
Upon arrival we found it unclear where to go or how the payment worked, it s abit of a wander from the carpark to the house so ended up walking down the hill to the lower booking office to find a closed sign on it and upon enquiring met with a fairly curt response from woman inside, wasting time having to travel back up to the house. No sign saying lower office cliosed at top. The cafe at the lower area was closed too, some refurb ongoing no idea why, place was quite busy probably because scottish school on holiday.
Archery experience was good, instructor quite engaging, £36 however for 3 (including 2 kids) for 25 minutes seems steep to me but is what it is, Laser shooting we had 2 kids and 2 adults, better value as there was loads more actual shooting time than archery.
Crazy golf Putting was a bit of dead loss, the condition of the holes are very poor, needs a lot of repair, it is cheap at least at £3 each. Slow groups reluctant to let faster groups play through so a lot of time standing about, gave up on it half way through,
Good facility for entertaining kids and adults, you need deep pockets though! Came away a little underwhelmed.
2021년 10월 22일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Gaynor S
솔리헐, UK포스팅 468건
2021년 10월
Having seen all the information, I was very keen to visit.
You can access the area from off a boat trip, or by driving and parking in the adjacent car park.
There is a lot for children to do, but little for adults.
Went to see the "museum" section, but it was very small, though interesting.
There are two eating areas, a "proper" restaurant, but that is not always open, and a cafe area.
As the restaurant was closed, we had to go to the cafe, which was extremely poor. Not clean. [Dropped food all over the floor.] Service was shocking. [Took half an hour to serve two filled jacket potatoes and coffees, then they forgot the plastic cutlery.] Staff didn't seem to know what they were doing, [took twenty minutes for them to sort out our bill]. Would not advise going there, but there is a nice picnic area, so on a warm day, that is the best option.

2021년 10월 21일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

PJMcH72
에든버러, UK포스팅 2건
2021년 10월 • 친구
Ben's archery was right on point (boom boom). Despite the weather was great experience and the kids (and adults) were well coached.
2021년 10월 18일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Lara C
포스팅 1건
2021년 10월 • 가족
Take your own hot drinks unless you are prepared to sit in restaurant! For some very odd reason they do not allow you to buy take away drinks??As a family with 2 young children keen to explore the park sitting in a restaurant in order to get a hot drink was not an option for us! The staff member I spoke to was unhelpful and appeared irritated that I had asked for take away. The two catering facilities advertised are no longer open, I’m guessing as it’s now out of season. Poor service, but that’s fine I will take my business elsewhere.
2021년 10월 13일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

phil h
클리데로, UK포스팅 19건
2021년 10월 • 커플
Large group, enjoyed the day other than the cafe experience
Unhealthy food on the whole not helped by their description of what constitutes a salad
Basically lettuce!!!!

So, ordered a jacket potato with SALAD, got a jacket potato with a load of lettuce.
Unbelievable!!

Emailed them but not even had the courtesy of a reply
2021년 10월 12일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Hello All of the cafe menu is freshly prepared food on site and not "unhealthy" as you describe. I have copied it below for people to make up their own minds. It seems a shame that even though you say in your email "Visited the centre today, which our large group thoroughly enjoyed." you have chosen to give the whole centre a 1* review because you were not happy with the salad with your jacket potato. That does not seem a fair or reasonable review. Your description of the salad being "a load of lettuce" was also inaccurate I'm afraid, as it was a mixed leaf salad. This included baby spinach, wild rocket, baby chard, baby red and green lettuce and baby mizuna - a very healthy mixed leaf salad. You sent a picture, and I can see these leaves are all included, but if you don't know your salad leaves you may have thought of them all as "lettuce". The mixed leaf salad is also a side to the jacket potato, not the filling - for which I believe you selected cheese - you could also have had home made coleslaw or beans or ratatouille vegetables, crispy fried goats cheese. Again a very healthy selection. I have not replied to your email yet as we have been very busy preparing for our sell out Halloween experience, but also you had already said in your email that you would be "advising others to steer clear and take their own food" so there seemed little point in replying swiftly - especially as you did not complain at the time, to give the cafe team the opportunity to offer you some tomatoes or cucumber with your salad, and also considering the tone ("big mistake" "disgrace") and the inaccuracy of your complaint. Cold Sandwiches (served on ciabattas with kettle crisps & salad) Cumbrian rare roast beef, wasabi mayo, lettuce, tomato £6.50 Mature cheddar & piccalilli (vegetarian) £6.00 Cartmel Valley Smoked chicken, bacon & spring onion £6.75 Hot Sandwiches (served on brioche buns with kettle crisps & salad) Buttermilk fried chicken, pickles, shredded iceberg lettuce, herby mayo £7.00 Local warm Cumberland sausage, roasted veg, homemade chutney £7.50 Fish finger butty - freshly battered haddock, homemade tartare sauce £7.00 Add Chunky Chips - £2.75 Salads & Platters Caesar Salad, with smoked chicken, croutons, anchovies & bacon £9.00 Falafel salad with beetroot, goats cheese and a herb & garlic yoghurt £8.50 Brockhole Platter - sliced preserved meats, local cheeses, sourdough, chutney & pie £9.00 Jacket Potatoes with Side Salad Plain Jacket £4.50 Add: cheese, baked beans, coleslaw (vegetarian) £1.00 Ratatouille vegetables, crispy fried goats cheese (vegetarian) £7.50 Soup Served with freshly baked bread (please ask for today’s homemade option) £5.50 Soup & any cold sandwich £9.50 Children’s Dishes Fish fingers & chips £5.50 Cumberland Sausage, butternut squash & spinach £6.50 Jacket potato with baked beans (vegan) £4.00 Children’s plain cheese or ham sandwich on white or brown bread £1.95 Hopefully others will come and enjoy the healthy menu in our cafe
2021년 10월 27일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

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