Jump-N-Joy Trampoline Park
Jump-N-Joy Trampoline Park
3.5
월요일
오전 11:00 - 오후 7:00
목요일
오전 11:00 - 오후 7:00
금요일
오전 11:00 - 오후 8:00
토요일
오전 9:00 - 오후 8:00
일요일
오전 9:00 - 오후 6:00
소개
소요시간: 1-2 시간
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3.5
풍선 5개 중 3.5리뷰 21건
훌륭함
12
매우 좋음
1
보통
2
형편 없음
2
최악
4

Mrs Williams
Denny, UK포스팅 9건
풍선 5개 중 2.0
2023년 7월 • 가족
Exceptionally poor, smalll equipment and jump areas and terrible value for money. Jump and eat is also a joke with only a poor hotdog and juice or toasties on offer. I take the blame for not checking online what was actually included in the offer but overall terrible. They need to visit air thrill falkirk and see how it should be done! First and last visit. Staff were pleasant that's the only reason it is a 2 star not 1 star vote. £40 for 2 kids for 2hrs with socks that had to be purchased because the other trampoline socks were not good enough. Money maker right there! Never again.
2023년 7월 7일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Hi there, We are sorry to hear about your experience. We are a smaller trampoline park however we do offer a range of activities for the kids to enjoy which unfortunately we are sorry to hear have not met your needs. As we are a smaller trampoline park, we also do not have the space for an industrial kitchen like what Airthrill has, so are limited on what food options we can offer and we offer as much as we can in our shakebar cafe. We have our £4.99 meal deal which allows you to have a regular slush or a bottle of juice from the fridge, as well as either a hot dog or toastie/sandwich which are all served with tortilla crisps. We do also sell baguettes and paninis in our cafe however these are not included in the meal deal. Our jump sessions are £10pp (over 5s) for 1 hours play, and £15pp (overs 5s) for 2 hours play and we are currently one of the most affordable trampoline parks in Scotland. Unlike other trampoline parks, we do also accept other grip socks that are not just from our park as long as they are fully gripped. Our reception team will check everyone's socks on arrival and if they are not fully gipped (half gripped socks included) then we must ask you to purchase a pair. There are the guidelines that we must follow and unfortunately the socks that you brought in on the day did not meet the requirements. Socks that are purchased can also be brought in for future use so that you do not need to pay for them again. We have a great team here at Jump'N'Joy and are very proud of the team members and their service towards our customers. We are glad to hear that the staff were pleasant on your visit. Thanks for taking the time to read this and we wish you all the best.
2023년 7월 31일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

ararchibald
글래스고, UK포스팅 49건
풍선 5개 중 1.0
2023년 4월
I have just returned from helping out at my grand-daughter's 10th birthday party for six friends. At the time of advance booking my daughter was told there would be no party co-ordinators to help with this on the day yet on arrival two other parties were underway with co-ordinators. We ordered food, coffees and juices but later, on producing our birthday cake, we were told we were not even allowed to take it out of the box "due to allergens" nor were we able to light any candles, which was understandable. We asked for a knife to cut the cake to put into party bags and we were give a small plastic knife which barely cut the icing. I do not know how much my daughter paid for this shambles but I certainly hope I never again have to go to this venue. Jump'N'Joy it certainly is NOT!
2023년 4월 16일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Hi there, We are really sorry to hear about your experience. We are a very popular trampoline park because of the value we give to our customers and their bookings. We also have to follow a lot of health and safety guidelines. When you make a party boking, we would like to make sure you get the best experience and that's why we have dedicated areas for parties and dedicated party hosts for your parties whom make sure things run smoothly during the party and kids have a great time. We already had parties booked at the time your daughter wanted to have the party so we told her that the time she wanted has been taken by someone else and we can't hold her party at that time as a birthday package. We also did offer another slot which was available on the day but she did not want that slot. So she decided to still come to the park as a booking and decided to have her own party in the cafe area. (So you did not book a birthday package with us). There are a lot of rules around allergens and health and safety of everybody else in the cafe area at the time you wanted to cut a cake and also light it, which was definitely not allowed because of the health and safety of everyone in the cafe at the time. I hope this clears any confusion and if you can contact us earlier next time, we should be able to accommodate your request. I think there was a minor communication issue and we hope the kids (the most important part of this communication) had a great time. Hope you have a lovely day.
2023년 5월 18일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

rachael m
포스팅 1건
풍선 5개 중 5.0
2023년 3월 • 가족
Went for the first time today, was very impressed, lovely staff, very clean couldn’t fault it, would recommend and go again.
2023년 3월 4일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Dave M
알로아, UK포스팅 19건
풍선 5개 중 5.0
2022년 10월
First visit with our grandchildren - they loved it! Excellent staff and facilities. Fairly priced facilities. Cafe staff were great too, nothing too much trouble, good choice of snacks. Would recommend Jump n Joy as a happy safe place to play, great atmosphere for children and parents, forget your worries and enjoy the kids having fun.
2022년 10월 20일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Afoodie186518
던디, UK포스팅 14건
풍선 5개 중 2.0
2022년 6월 • 가족
Safety does not come first at this place. The rules are explained but not enforced, there are big local kids going mad with the cubes pushing and shoving the little ones with no care. Rude kids in the cafe mocking the little kids. Awful. Several parties at once is a total nightmare as the wee ones just get overwhelmed. I’m not an anxious parent but I would not have felt comfortable leaving my child alone there. Nowhere near enough supervision and the party room was too hot there was a window but no one had bothered to open it. Kids coughing and sweating all over the place. Only plus point was the fantastic lady on the pillow platform she was patient and encouraging with the wee ones trying it out.
2022년 6월 20일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Hi there, Thanks for your comments. We do take every single comment very seriously. These comments help us make our operation and service better and understand our customers more. Firstly, Jump'N'Joy is not a care facility. We do not supervise kids or adults. Under 13s are not allowed to left on their own unless they are with a party booking. Under 5s need to be supervised at all times by an adult on the trampolines with 1-2-1 ratio during open jump. We simply supply a set of sports equipment and we try and make sure everyone plays within the rules of bounce, social etiquette and health and safety. Some kids/adults like to play quite physical and some like to play not. We are not here to tell people how to play as long as they are playing within the rules. We also have no control over kids coughing/sweating. We do encourage them to have a break if they feel tired/exhausted. We also have an air con in the party room that we tell the party parent to use it if it's needed. Also the window can be opened if wanted. Again we leave these to the party parent to decide. Our staff are trained to deal with kids and adults and they try their best to give the best service possible within the rules. Jump'N'Joy is for everyone to come and enjoy as long as they play within the rules. Hope this helps to clear any confusion you might have.
2023년 6월 28일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Sam
포스팅 1건
풍선 5개 중 5.0
2021년 9월 • 가족
Amazing as always, fab helpful staff. They go above and beyond to help. My daughter had a fabulous party there.
2021년 9월 25일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Emma1234W
Alva, UK포스팅 2건
풍선 5개 중 5.0
2021년 7월 • 친구
My son had his 8th birthday party here. Rebecca and the rest of the staff were great. All the kids enjoyed the food and party bags . Our son and his friends had a great time.
2021년 8월 1일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Annier04
포스팅 3건
풍선 5개 중 5.0
2021년 5월 • 가족
Jump n joy is amazing ! Trampoline park is one of the best. Very clean and light and a good atmosphere. My little boy loves it. Great customer service and easy to book online ! Junior sessions on a Saturday and Sunday morning are great for under 5’s. Great place to visit !!
2021년 5월 25일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Aly
Stirling, Scotland포스팅 3건
풍선 5개 중 5.0
2020년 3월 • 가족
Well unfortunately there isn't much in Stirling or surrounding areas that offer kids entertainment or play areas something that's really lacking imho.
So Jump N Joy is a breath of Fresh Air. Our little boy had his Birthday Party here today and I've got to say the staff and facilities are absolutely amazing. They really go the extra mile in helping you and making you feel welcome. We would highly recommend this place to everyone!
Customer service is a priority for us and any questions we had were answered promptly and in a timely manner!
Toilets were really clean as was the viewing area and eating facilities!
The Party Room was Brilliant with added features like Bluetooth so you can play your own music if wanted!
Overall I'd definitely go again and wouldn't hesitate to have another party here in the future!
Special thank you to all the staff for making our boys day!!!!!
We can't wait to return!
2020년 3월 1일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Jums880
스털링, UK포스팅 1건
풍선 5개 중 5.0
2020년 2월 • 가족
Booked for my daughter's 3rd birthday (with eldest attending child aged 9). Staff were exceptional - incl Rebecca, Larkin and Jenna. Really looked after us all and were very attentive. Food was good, no complaints, and staff happy to package any excess to take home. Jenna and manager dealt with booking over the phone/email and were quick in getting back and dealing with enquiries quickly. Kids all had fun and adults too! Would definitely look to book again for next year! We booked a 10am jump on a Sunday which was not too busy, but it does get busy later. Looking forward to attending again and would definitely recommend this place-lots of smiling faces all round!
2020년 2월 23일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

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