Icario Winery
Icario Winery
5
오전 9:00~오후 1:00, 오후 2:00~오후 6:00
월요일
오전 9:00 - 오후 1:00
오후 2:00 - 오후 6:00
화요일
오전 9:00 - 오후 1:00
오후 2:00 - 오후 6:00
수요일
오전 9:00 - 오후 1:00
오후 2:00 - 오후 6:00
목요일
오전 9:00 - 오후 1:00
오후 2:00 - 오후 6:00
금요일
오전 9:00 - 오후 1:00
오후 2:00 - 오후 6:00
전체 보기
Travelers' Choice는 무엇인가요?
트립어드바이저는 여행자들로부터 꾸준히 좋은 리뷰를 받고 트립어드바이저 시설 중 상위 10%를 차지한 숙박 시설, 관광명소, 음식점에 대해 Travelers’ Choice 어워드를 수여합니다.
지역 설명
주소
직접 연락하기
베스트 주변
음식점
5km 내 100개
관광명소
10km 내 136개
5.0
리뷰 682건
훌륭함
642
매우 좋음
31
보통
4
형편 없음
1
최악
4
이 리뷰는 원래의 언어를 자동으로 번역하였습니다.
이 서비스에는 Google에서 제공하는 번역이 포함되어 있을 수 있습니다. Google은 정확성의 보증, 신뢰성 및 상품성, 특정 목적에의 적합성, 위조로부터의 자유에 대한 묵시적 보증을 포함하여 번역과 관련하여 어떠한 명시적 또는 묵시적 보증도 부인합니다.
FrancesHaley
오클랜드, 뉴질랜드포스팅 12건
2024년 9월 • 가족
We were sat after being told we could do a wine tasting. It took 10 minutes of waiting to be seated. The lady said she would be back. After half an hour more we left. There were all of four others in the room and the other hostess paid zero attention to us, no water, no hello. Sterile welcome and not at all what we were expecting after the reviews we’d seen here. It takes 5 minutes to say hello and pour some water.
2024년 9월 12일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Kristin N
스프링 힐, 테네시포스팅 1건
2024년 8월 • 커플
We were not able to go to the winery, we had prepaid for a visit and unfortunately our flights were cancelled and by the time we arrived we couldn't make the dates we had for the tasting. I contacted the winery immediately when our flights were affected, they were nice and did try to change the date to accommodate us. We tried desperately to get there but kept having travel issues and were ultimately not able to do it because of all the delays. I kept them up to date the entire time as we tried to navigate the unfortunate circumstances, at no time did they indicate that they were not going to refund our payment.
When I returned home I contacted them and asked them to help with a refund and they refused. They said they are nonrefundable tickets and that it was on the form they sent. I checked and the form does not say nonrefundable anywhere on it. Upon further inspection I did find in their original email it is noted, unfortunately in that initial communication they forgot to send the form to fill out. It is my fault that I didn't go back and read that email, but because it was missing the form to fill out I had to request they send the form and a new email was sent to me. It didn't have that on it, and I didn't go back to read the initial.
I am disappointed that such a well appointed winery wouldn't help in these circumstances, we didn't just skip the tasting and had been in communication with them. Additionally if they would have sent the form in the beginning that email wouldn't have gotten lost in the booking process and perhaps we would have seen the nonrefundable. If I'm being honest, it wouldn't have changed anything and we would have booked anyway with them... this review is more to reflect their terrible policy and lack of helpfulness to a very unfortunate experience. I understand the reason to have rules in place, but when a customer is trying to do everything they can and isn't just blowing the reservation off, there should be some help given in this type of circumstance.
I hope as I move through life I help others instead of standing on policies and procedures when they are going through hardship.
You should still go to this winery if you have the chance, but I hope nothing goes wrong because they are unforgiving in their policies.
When I returned home I contacted them and asked them to help with a refund and they refused. They said they are nonrefundable tickets and that it was on the form they sent. I checked and the form does not say nonrefundable anywhere on it. Upon further inspection I did find in their original email it is noted, unfortunately in that initial communication they forgot to send the form to fill out. It is my fault that I didn't go back and read that email, but because it was missing the form to fill out I had to request they send the form and a new email was sent to me. It didn't have that on it, and I didn't go back to read the initial.
I am disappointed that such a well appointed winery wouldn't help in these circumstances, we didn't just skip the tasting and had been in communication with them. Additionally if they would have sent the form in the beginning that email wouldn't have gotten lost in the booking process and perhaps we would have seen the nonrefundable. If I'm being honest, it wouldn't have changed anything and we would have booked anyway with them... this review is more to reflect their terrible policy and lack of helpfulness to a very unfortunate experience. I understand the reason to have rules in place, but when a customer is trying to do everything they can and isn't just blowing the reservation off, there should be some help given in this type of circumstance.
I hope as I move through life I help others instead of standing on policies and procedures when they are going through hardship.
You should still go to this winery if you have the chance, but I hope nothing goes wrong because they are unforgiving in their policies.
2024년 8월 29일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Global21738700628
포스팅 1건
2024년 8월 • 커플
Beautiful location attached to Montepulciano. Modern and elegant cellar. Suggestive glass floors with exposed barrels. Staff extremely friendly. Sommeliers perfectly informed and at hand. Careful selection of wines to taste. More options are available depending on the number of wines you want to taste. High quality at more than reasonable prices. Highly recommended for couples and groups of friends.
Thanks for the experience girls,
Bianca and Gianluca
Thanks for the experience girls,
Bianca and Gianluca
2024년 8월 28일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Mitchell P
바르셀로나, 스페인포스팅 1건
2024년 8월 • 커플
We toured many wineries in Tuscany and this was by far the best, purely because Alessandra was amazing. Her knowledge of the wines and the history of Italy was second the none. We had lots of laughs and lots of conversation. I will be recommending Icario and Alessandra to everyone I know!!
2024년 8월 7일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Dear Mitchellp585,
Thank you for your wonderful review!
We're thrilled to hear that you enjoyed your visit and found it to be the best among your tours in Tuscany.
It's great to know that Alessandra's knowledge and the enjoyable conversations made your experience memorable.
We appreciate your recommendations and look forward to welcoming you and your friends to Icario in the future!
Best regards,
Icario Team
2024년 8월 9일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
daniellad754
Brisbane, Australia포스팅 38건
2024년 7월 • 커플
Fantastic wine, modern and beautiful property especially the terrace lounge area & the friendliest staff. Perfect for a relaxing wine.
2024년 7월 31일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Dear Daniellad754,
Thank you for your fantastic review! We're thrilled that you enjoyed our wine and appreciated the beauty of our property, especially the terrace.
Our team takes pride in being friendly and welcoming, and we're glad it made your visit special.
We hope to see you again soon for another relaxing experience.
Warm regards,
Icario Team
2024년 8월 9일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
Kaido K
탈린, 에스토니아포스팅 5건
2024년 7월 • 가족
We were in the winery at 11 a.m. to start the tour, as we had pre-agreed with the winery. The tour and the tasting were slightly delayed because the winery's owner was supposedly paying a visit, and the staff was engaged with the owner rather than the visitors.
That delay aside, Serena was very kind to show us around the vineyards and a couple of other visitors in the winery. Alessandra was a jewel! She was enthusiastic and knowledgeable, with an extensive explanation of the Icario wines and a comparison of tastes, terroir, regions, etc. It was a truly recommendable experience. Having tasted the wines, I noticed that the notable white, pure Trebbianno creation and Vitaroccia (Vino Nobile di Montepulciano Riserva) were true highlights. Ask for Alessandra if you are into the wines!
That delay aside, Serena was very kind to show us around the vineyards and a couple of other visitors in the winery. Alessandra was a jewel! She was enthusiastic and knowledgeable, with an extensive explanation of the Icario wines and a comparison of tastes, terroir, regions, etc. It was a truly recommendable experience. Having tasted the wines, I noticed that the notable white, pure Trebbianno creation and Vitaroccia (Vino Nobile di Montepulciano Riserva) were true highlights. Ask for Alessandra if you are into the wines!
2024년 7월 8일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Dear Kaidok681,
Thank you for sharing your experience. We apologize for the delay at the beginning of the visit and appreciate your patience. We are happy that Serena and Alessandra made your visit special, and that you enjoyed our wines, especially the Trebbiano and Vitaroccia.
We will share your compliments with the team, especially Alessandra. We hope to welcome you back in the future for a flawless experience.
Thank you again for your review and for choosing our winery.
Kind regards,
Icario Team
2024년 7월 17일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
Mich
겐트, 벨기에포스팅 110건
2024년 6월 • 커플
Top experience!
Nice tour (expensive for whatever it is) and delicious wines tasted. But very professional explanation and ideal setting!
Extremely modern and beautiful winery!
Nice tour (expensive for whatever it is) and delicious wines tasted. But very professional explanation and ideal setting!
Extremely modern and beautiful winery!
2024년 7월 3일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Dear Mitchel1637,
Thank you for your wonderful review!
We're delighted you enjoyed the tour and wine tasting, and found our explanations professional and the setting ideal. We're proud of our modern and beautiful winery and appreciate your kind words.
We hope to welcome you back for another top experience soon!
Best regards,
Icario Team
2024년 7월 17일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
Alice B
포스팅 1건
2024년 4월 • 커플
We visited the vineyards and tasted 3 wines. Normally this lasts an hour. We only had 15 minutes of explanations (without visiting the vineyards but only inside the factory) then the remaining 45 minutes was for wine tasting. We are therefore disappointed not to have + visited. The wines are OK but really not great... it's not worth the 45€/person. However, the guide was friendly and attentive.
2024년 6월 1일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Dear E4492OSALICEB,
Thank you for sharing your experience with us.
We regret to hear that the tour did not fully meet your expectations in terms of duration and content.
We appreciate your kind words about our guide and her attentiveness.
Your feedback is valuable to us and will be considered as we strive to improve our services. We hope to welcome you again for a more fulfilling experience in the future.
Best regards,
Icario Team
2024년 7월 17일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
Anna-lena N
포스팅 1건
2024년 5월 • 커플
Absolutely recommended!!🧡
Anyone planning a holiday in Tuscany should definitely put the Icario winery on their list!! Unfortunately, so much love for the product and such warm treatment are rare these days. 1000 thanks to the whole team for this unforgettable experience!!
Mille Grazie 🧡🍷
A.-L. & T.
Anyone planning a holiday in Tuscany should definitely put the Icario winery on their list!! Unfortunately, so much love for the product and such warm treatment are rare these days. 1000 thanks to the whole team for this unforgettable experience!!
Mille Grazie 🧡🍷
A.-L. & T.
2024년 5월 7일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Dear A.-L. & T.,
Thank you so much for your heartfelt recommendation and kind words!
We're thrilled to hear that you had such a memorable experience at Icario Winery. It means a lot to us that you appreciated our dedication to our products and our warm hospitality.
We look forward to welcoming you back for more unforgettable moments in the future!
Warm regards,
Icario Team
2024년 7월 17일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
L1990Ge
네르비, 이탈리아포스팅 385건
2024년 5월 • 커플
Beautiful structure in the middle of the wonderful hill.
Although the guide was kind, the guided tour disappointed us a little, a little short compared to many others we have done in the past and therefore not worth the price paid.
The place where the tasting takes place is suggestive, but the wines tasted did not excite us.
Obviously I'm not questioning the company, but the services offered to tourists, a price which in my opinion can be revised downwards.
Although the guide was kind, the guided tour disappointed us a little, a little short compared to many others we have done in the past and therefore not worth the price paid.
The place where the tasting takes place is suggestive, but the wines tasted did not excite us.
Obviously I'm not questioning the company, but the services offered to tourists, a price which in my opinion can be revised downwards.
2024년 5월 4일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Gentile L1990Ge,
Grazie per la tua recensione. Siamo felici che tu abbia apprezzato la nostra struttura e la posizione. Ci dispiace che il tour e la degustazione non abbiano soddisfatto le tue aspettative. Apprezziamo il tuo feedback e lo useremo per migliorare i nostri servizi. Speriamo di poterti accogliere nuovamente per un'esperienza migliore.
Cordiali saluti,
Icario Team
2024년 7월 17일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
I've been emailing with the winery to make a reservation for a tour and tasting.
After specifying a day, time and tour, the latest email said:
"As a confirmation policy we kindly ask for advanced payment by bank transfer.... Please find below the details to pay in advance with bank transfer... Payment is not refundable"
Is this normal?
I don't see any indication on the Icario website that payment will be in advance by bank transfer, and none of the reviews or Q&A on Tripadvisor (or other websites that I checked) mention it. No other winery in the area has asked me for anything similar.
I understand wanting an advance payment to prevent no-shows, and would be open to some sort of deposit (ideally paid with a credit card).
But getting surprised by an email that requests an international bank transfer is just such a classic internet scam that I'm hesitant to wire over 110 euro without double-checking this is legitimate.
Can anyone confirm whether this is real?
2023년 9월 13일 작성
We just went there & paid for our tasting afterward. It does not sound legit to transfer money ahead of time. We were a fairly large group too - 12 people.
2023년 10월 8일 작성
yes, it is better because they really take time for the tasting.
2018년 11월 30일 작성
Hallo, nein ist kein Restaurant, aber du kannst dort Veranstaltungen mit Verköstigung abhalten. LG
2019년 8월 1일 작성
검색 결과 전체 4 중 1-4
