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4.5
풍선 5개 중 4.5리뷰 177건
훌륭함
134
매우 좋음
17
보통
5
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3
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18

Deirdre N
포스팅 3건
풍선 5개 중 5.0
2024년 6월 • 친구
We loved todays dive se so many sharks and was super fun! 10/10 I enjoyed the guides tips and boat journey was seamless. Can’t wait to go again.
2024년 6월 10일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

rodrigo n
포스팅 1건
풍선 5개 중 5.0
2024년 1월 • 커플
Diving with Pro Dive was awesome! The staff is super passionate and friendly, making the whole experience so much fun. They really know their stuff and make you feel safe and confident underwater. The facilities were great too, with top-notch gear and comfy boats. We loved every moment of it and ended up wanting to dive more because of their passion for what they do.
If you're thinking about diving, definitely go with Pro Dive . You won't regret it!
2024년 2월 25일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Michael W
포스팅 1건
풍선 5개 중 1.0
2024년 1월 • 개인
Terrible experience.

Dropped my regulators off to be serviced and was advised a 1 week turn around time.

A week later I followed up, and was told they are still a week away.

I received a refund, however now need to go on a week long dive trip with gear that hasn't been used in years or serviced.

Further, rude and arrogant service.
2024년 1월 21일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Joshua L
포스팅 1건
풍선 5개 중 5.0
2023년 12월 • 개인
I went and did an open water course at Prodive Alexandria during December 2023. This was probably their busiest course run so far (Summer holiday period) and was on a class of 24 (with some repeat open water course people).

The following is about the tuition and the reason why I am giving this a 5 star experience. My instructor was Pedro who was super helpful and chill instructor, often going above and beyond what was needed to be taught in during the course. We were able to get down to 14m on the third dive.

The following is about DiveISC, which is the certification organisation that they currently use. DiveISC meets both ISO and Australian standards, and was developed in the context where there was no proper way to get a scuba certification be recognised under the Australian Qualifications Framework without paying an extra cost. The course will get you certified as an open water diver, but I felt that it was the same problem that I had with other NSW training organisations, where everything is done online using a very clunky system. I did speak to the DiveISC developers and they are making improvements, so this may not be true in 2-4 years time. Perhaps this is when they may charge full price again for their courses. I do also think that having a physical manual for purchase is worth it as well.
2023년 12월 29일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Willis R
포스팅 1건
풍선 5개 중 5.0
2023년 10월 • 개인
I challenge anybody to find a better value experience than this. Really impressed with the teaching, the focus on safety. Haven't learnt so much in 3 days in years. If you want an introduction to scuba diving this is the place to go.
2023년 11월 10일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Diving NSW
포스팅 1건
풍선 5개 중 1.0
2023년 7월 • 친구
Unfriendly, really basic gears rental and overpriced!
As a diving professional, I was surprised that the owner did not even offer a cent of discount for such basic gears! (SPG was leaking, mouth piece not even in line..).
2023년 7월 16일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Gevaux
Kingston, 호주포스팅 5건
풍선 5개 중 5.0
2023년 2월 • 개인
Great instructors who made the content relevant and interesting, very patient and took the time to explain to everyone ensuring we all gained confidence in the water. Great knowledge of the diving locations available locally and also international recommendations. I had Pedro as my instructor and he was fantastic, definitely recommend.
2023년 3월 31일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Ke F
포스팅 4건
풍선 5개 중 1.0
2023년 3월
I had the worse experience attempting to complete a refresher dive course with Daniel (from Pro Dive Coogee) during my visit to Sydney. In short, the instructor and the group kept leaving me, even after I stated at least 3 times I have having issues or some anxiety, and I ended up swimming back to shore by myself because I could not signal to them I needed assistance (one of my fins came off, and since I was not weighted properly I could not go deeper to grab them) because they were all deeper than me and swimming away. I was not weighted properly, the instructor did not assign buddies, it was kind of fend for yourself type of situation.

I did a review with the company that they sent via link, but no one has reached out to me to discuss my experience or what could be better in the future. I never received any email or follow up after the incident from the dive instructor himself either. These people do not care about safety or proper diving protocols. The area they chose to do the refresher dive was also not appropriate, it was quite wavy, the current was a little too strong, and the conditions were not great that day. The instructor also did not let me do things the way I have in the pass (such as putting on my fins while I am still able to stand in the water, usually waist deep, then swimming out the rest of the way, as opposed to inflating my bcd, floating out, and struggling to put on my fins because it was my first time wearing a wet suit that was very tight and hard to move in, and with the waves and current pulling me farther away from the group). It took him a while to come an assist me and he pretty much let me struggle for a while before coming over to help me. Whenever I did catch up to the group, I was not given adequate time to catch my breathe which probably also contributed to my issues with being able to go deeper. I was at the surface the whole time. Again, there was no buoyancy test to check to see if we were weight properly. I watched everyone complete their full mask removal below me, but I was unable to complete my mask removal test because I was floating up at the surface (yes BCD was fully deflated). All the instructor did was signal for me to go down/deeper than proceeded to swim away from me with the group. I tried to come down but I could not, and then my fin came off, and I could not retrieve it or signal help because the instructor and group literally swam away from me, knowing I was having issues with buoyancy.

The whole experience was scary and rocked my confidence, and I did not feel safe because the group kept leaving me. I was halfway back to shore when the dive instructor did not realize I was with the group anymore.

I had a much better experience the next day with another dive company and I was able to successfully complete 2 dives without any issues. They did have to add weight after they did a buoyancy check and I ended up needing 21 lbs total to be able to dive properly.

Pro dive will probably not be my choice of dive center in the future. Even when I was trying to check in with the instructor he dismissed me and sent me to someone else to check in, when it was him I was supposed to check in with anyway!

I did email Pro Dive after the incident later that day to ask the instructors name and to try to leave a review or something. Again, Danial or anyone else from Pro Dive did not attempt to reach me at all. I stated that I did not want a refund, I just wanted to leave a review /comment so that Daniel can make adjustments for future divers who have not dived in a while and may have some anxiety around diving again. I got an email with the instructor's name and was told to leave a review, which I did via the link I was sent a few days later. No response or feedback received.
2023년 3월 18일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Maxwell J
포스팅 1건
풍선 5개 중 1.0
2022년 3월
Organize to dive with this company at your risk.
My experience can be essentially summarized as ProDive pocketing the $200.00 I spent with them trying to organize a Dive Refresher (as I was keen to resume the hobby), hiding behind an extensive list of terms and conditions while doing so.

To elaborate:
I booked in for the refresher for a Sunday and was notified that I would be contacted with a meeting point. On the Saturday before refresher, I had not (to my knowledge) received any communication about the location, so attempted to call the general line. Regrettably, this rung-out so I assumed it was cancelled and rebooked my plans accordingly. On Sunday, I received a call in the morning from the Dive Instructor asking me where I was. I told him I had not been contacted about a meeting point and resolved to contact Pro Dive on Monday to seek a resolution. On the following Monday, I noticed the meeting point had been sent on Saturday and sent straight to my Junk mail.

I wrote to Pro Dive, apologizing for the misunderstanding and was stone walled immediately by their "customer service" team, who sent me a list of the terms and conditions and informed me that I could not rebook and that they would keep the full amount. I asked if there could be a compromise, suggesting I could pay a penalty fee for any inconvenience incurred, and they refused.

While I acknowledge that it was my mistake that has led me here, I cannot advocate for customer service of this nature and suggest booking your diving expeditions literally anywhere else, because if anything goes even slightly wrong, they will keep your money and throw terms and conditions in your face.
2022년 4월 3일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

KAS
Antarctic Peninsula포스팅 6건
풍선 5개 중 5.0
2022년 2월 • 비지니스
Great team Freindly service easy going very helpful they went beyond to make sure not only the course was easy to finish but enjoyable and understanding
2022년 2월 7일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

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