Mannor Safaris Namibia
Mannor Safaris Namibia
5
2일 이상 투어문화체험 투어사피리자연 & 야생 서식지 투어당일치기 여행
오전 9:00~오후 5:00
월요일
오전 9:00 - 오후 5:00
화요일
오전 9:00 - 오후 5:00
수요일
오전 9:00 - 오후 5:00
목요일
오전 9:00 - 오후 5:00
금요일
오전 9:00 - 오후 5:00
소개
나미비아, 빈트후크
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Mannor Safaris Namibia
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5.0
풍선 5개 중 5.0리뷰 13건
훌륭함
12
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Maris12002
Luxembourg포스팅 4건
풍선 5개 중 2.0
2022년 9월
We ordered a tailor-made programme from Mannor safaris represented by Theo in March 2022 for a trip in September 2022. We agreed on a programme, got the confirmation and paid for the trip. But then two weeks before our flight we received "a final itinerary" that had, surprise-surprise, considerable changes in it, without any good reason. For example, a full day in the desert with activities and dinner included, was just replaced with a free day in Swakopmund without any activities and any meal etc. We asked for explanations and said that this is not what we agreed on and paid for, but we were told this is now it whether you like it or not. Just like that.

During the trip several other problems arose. For example, the company had decided to put us in four-bedded accommodation in one lodge even though we had ordered double rooms. Just so, without even mentioning it in advance. To see if we would accept or make a fuss about it.

The guide didn't explain anything during the 2,5 weeks we spent with him and didn't offer any information about the places we visited or things we saw along the way. He also intentionally and regularly tried to avoid activities that our programme included in order to save money. For example, initially the company had confirmed we would be doing rhino tracking one afternoon. Yet, when we arrived to Namibia and started our tour, we were told that maybe we will see rhinos anyway at the waterhole of the hotel and in this case we won't do the tracking. As if a sighting at the hotel would equal a 4-hour outing where you see other species and landscape as well!!!

Or, we had an afternoon game drive in Etosha included in the programme, but then the guide didn't want to take us there because "what's the point of paying a full day fee for just a few hours?". This is what he literally asked us. But this was included in our program and we had already paid for it upfront, he just wanted to keep the money to himself! He even tried to reorganize the program so that we would certainly not have time to get to Etosha on time (by trying to postpone a Himba visit from one of the previous days to this morning so that we would get to Etosha too late).

As far as organization is concerned, he didn't even clean the windows of the bus. Eventually our clients had to ask him to wash them because it was already impossible to see out. He ignored it and the windows were still all dusty and stained next morning when we were supposed to go for a safari - where seeing out is actually important. Finally, it was the clients themselves who washed the bus windows with bottled drinking water and paper napkins as Theo just watched.

All in all, getting any service from Theo was a very frustrating affair. He was cutting corners in every possible way. Definitely don't recommend this company.
2022년 10월 17일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
False, Malicious, Unfounded Allegations from Maris and her group from Estonia. 1.There was no Itinerary change for Sossusvlei, it was a correction, and this was explained to you. which is very normal. They spend 2 nights at Sossusvlei with dinners and breakfast plus activities (proof of payment for all this is available). The rhino drive, it was explained to you clearly that this animals is always coming for a drink at the waterhole in front of the restaurant before dinner, you ignored the advise and go on the game drive and find no rhinos there on your way back you find rhinos at the waterhole.(proof of payment for the rhino drive is available). 2. Free Day in Swakopmund was explained to you because of weather and the many activities you had. You had all your breakfast and one dinner in Swakopmund (proof of payment for all this is available). Dinners, were not included in Swakopmund, but we provided one. 3. Four Bedded accommodation as you claim, you requested for 1 night of camping meaning you were suppose to sleep on the ground on a small camping matrass, but we offered you a better option, a tent with good bed and good matrass, (again you complained wanting double bed in a tent? This is unheard off madam, 4. Etosha game drive, again this was explained to you months before arrival that we drive long distance and late arrival cannot be ruled out because of road condition and sometime breakdown or tyre punch. Speeding is out of question because we have a responsibility for your safety. On the specific day you had 2 tyre punch and this are gravel road. Arrival to Etosha was 45 minutes before park gate closed, Again as a typical Estonian, you together with your group ignore the guide's advise that time does not permit, the guide allowed you entrance for those few minutes and when it was time to get out you again were not willing to listen. A real tense situation that you and your group created. Once again, the following morning they started with drama demanding that the vehicle should be cleaned and they started to wipe the vehicle with tissues. Imagine you drove in a dusty road the previous day arrived in the evening and the same morning you continue with a dusty game drive in the park, and you have guest behaving like this? The guide completely ignored their self Centre behavior and complete the tour successful, hence the tense situation. It's unfortunate that Maris and her group behave in this manner, unwilling to listen and reasoning!
2022년 10월 20일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Polothecat
London포스팅 51건
풍선 5개 중 5.0
2022년 6월
I highly recommend Mannor Safaris. Theo was an excellent guide to Namibia on a two-week trip that took us from Windhoek through amazing desert scenery to the ghost town of Kolmanskop and to Luderitz then back through the sand dunes, a cruise at Walvis Bay - joined by seals and pelicans - and to Swakopmund.
From there we saw the Twyfelfontein rock carvings then wild animals (up very close) including lions, leopards and cheetahs at Etosha and Erindi. Well chosen lodges and hotels throughout and Theo promptly took up and resolved any difficulties. We had a great time.
The only direct flight to Namibia at present is from Europe is from Frankfurt with Lufthansa. We found this a better option from the UK than the BA flight to Johannesburg, which would have involved a very long wait for connecting flights both ways.
2022년 7월 15일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Dear Mark & Christy! We are so happy to hear that you had a good time with us in Namibia. Thank you for booking with us and giving us review about your memorable experience in our beloved country. Best wishes! Theo
2022년 7월 18일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

WeiL
포스팅 2건
풍선 5개 중 5.0
2021년 11월 • 친구
My trip around Namibia in last November is the best travel experience I’ve ever had.

Theo at Mannor Safaris Namibia is so considerately to arrange our trip and let us have a fantastic time in the country. the locals are lovely, the landscapes are diverse, the wildlife is exciting. We were occupied by a busy but not stressful schedule. Theo is very professional. He’s funny and knowledgeable, not only made the trip full of fun but shared with us the good and the bad about Namibia. We’re very impressed by his patience and thoughtfulness.

Highly recommend the service from Mannor Safaris Namibia.
2022년 3월 1일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Wendy! We are grateful that you have made time to review us on this platform. Looking forward to your next visit. Thank you. Theo
2022년 3월 7일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Climber820003
휴스턴, 텍사스포스팅 4건
풍선 5개 중 5.0
2022년 2월 • 친구
We had a private tour in Namibia. That was great trip . Our super tour guide called Theo . He was so wonderful , nice , friendly and knowledgeable about everything. He did the best to show us a great time and give us lots of information about Namibia’s culture,history and Politics etc .
Also Theo use his free time took us to local restaurant and bar . Showing us extra sighs without charging .
I definitely recommend this tour to all my friends
2022년 2월 28일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

GEORGES B
Chambery, 프랑스포스팅 214건
풍선 5개 중 5.0
2019년 9월
Endroit incontournable. A visiter car les paysages sont très impressionnants. la dune 45 à gravir et très belle et du sommet on peur admirer le lac asséché
2019년 10월 28일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Many thanks.
2019년 11월 1일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

풍선 5개 중 5.0
2019년 8월 • 친구
We had a great time in Namibia, especially thanks to the careful presence of Theo. His command of places, hotels and restaurants is remarkable. Moreover he fully understands his customers’ habits and needs, and does his best to meet them. We’d definitely recommend Mannor Safari for a bespoke tour of such an amazing Country!
2019년 9월 23일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Thank you so much for the review, we are grateful that you had a wonderful time with us and we are looking forward to your next visit. Kind regards
2019년 9월 24일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

SCG
포스팅 1건
풍선 5개 중 5.0
2019년 8월
I had a very warm welcome from Theo in Windhoek and an extremely safe drive to Sossusveli. The accomodation he organized was perfect, so was his organization and knowledge about the region.
Highly recommended!
2019년 9월 22일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Thank you so much for taking time to review our business, we are happy that you had a wonderful experience. Looking forward to your next visit.
2019년 9월 22일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

antonio m
포스팅 2건
풍선 5개 중 5.0
2019년 8월 • 친구
Fantastic and wondeful trip in the marvellous Namibia. We had unforgettable days in the national parks. The organisation was simply perfect. Theo is a perfect host and is able to solve all the problems and to fulfill every wishes. Highly reccomended.

We saw lot of animals and visited wonderful places. We had launch with locals and experienced all kind of food. I suggest Mannorsafaris as a good way to visit Namibia!
2019년 9월 21일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
We are thrilled that you loved your experience, clients satisfaction is our priority and your review reaffirm the hard work we put in every day. Thank you and looking forward to welcome you back in this wonderful country once again.
2019년 9월 22일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Sandra S
포스팅 3건
풍선 5개 중 5.0
2019년 2월 • 개인
Der Transfer nach Outjo hat super geklappt. Alles lief reibungslos und pünktlich. Von der Buchung bis zur Rückreise zum Flughafen. Sehr empfehlenswerter Service :-)
2019년 2월 25일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Sandra; Many thanks for your transfer review and we are pleased about that. Theo Director
2019년 2월 26일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Blissfultraveler
Bocas 포스팅 21건
풍선 5개 중 5.0
2018년 11월 • 친구
Great service wether to and from the airport or for exploring Namibia and beyond, Theo is your man. Knows little hidden jems in Namibia, not just the tourist destinations. Super flexible, kind, patient and knows many parts in Namibia! Highly recommend Theo, for short or cross country trips!
2019년 1월 25일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
Thank you for your kind review
2019년 1월 26일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

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Mannor Safaris Namibia - 빈트후크 - Mannor Safaris Namibia의 리뷰 - 트립어드바이저

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