Spa Luna

Spa Luna, 싱가포르

오전 10:00~오후 10:00
월요일
오전 10:00 - 오후 10:00
화요일
오전 10:00 - 오후 10:00
수요일
오전 10:00 - 오후 10:00
목요일
오전 10:00 - 오후 10:00
금요일
오전 10:00 - 오후 10:00
토요일
오전 10:00 - 오후 10:00
일요일
오전 10:00 - 오후 10:00
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4.0
리뷰 21건
훌륭함
10
매우 좋음
5
보통
2
형편 없음
1
최악
4

Kaiwen
포스팅 13건
Marketing using non updated photo
2021년 11월 • 커플
The photos were not updated! Didnt felt like $700 worth. Paid $254 but felt like the experience doesnt even worth this price. Upon arrival, we saw the staff using net to retrieve the fallen leaves from the jacuzzi pool (fallen leaves can be seen in first photo but not obvious as it was taken after). Was offered to trade off the foot bath with jaccuzi if we bring our own swimsuit. Luckily we didnr. However, the foot soak was super disappointing as well. We were seated at the small tool shown in second photo for a foot bath which I can do it at home.

The aethetics of the room is not as great, definitely not near to luxurous which was how it was promoted. I felt cheated as the staff mentioned the photos shown in their marketing was under renovation. Hence they shifted this service to the villa which gives off a bali vibe. However I felt that hygiene and cleaniness is not there.

The masseur techniques were bad. Constantly going the same up and down motion for almost all areas. Felt so disappointed for the whole experience.
2021년 11월 26일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Joan Akimoto
싱가포르포스팅 22건
For the first & the last time
2021년 9월
Customer services was good! Given an discounted of 30% for hotel guests. Was given skilled massage by a Chinese older aged lady staff and felt good overall but not so much for my boyfriend who was been messaged by an younger aged Vietnamese lady staff. She was just going through the motion with the message oil with a little of pressure through his body & doing some weird hand clapping massage technique? & his overall experiences wasn't pleasant just felt like his whole body got touched that's all for the whole 60mins. Will need to reconsider of going back for 2nd experience next time.
2021년 9월 12일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

millietan
싱가포르, 싱가포르포스팅 56건
Value for money!
2021년 4월 • 커플
I won't say the feel is luxurious... Rather is more value for money.

Read some mixed reviews here about booking from my fave website and their service... Decided to call them instead.

They have been very responsive & helpful. Instead of booking through 3rd party website, I enjoyed slightly more savings by booked directly with them with the same couple package they have in my fave.

The massage was relaxing one... ambience inside is quiet, so so. You don't smell aroma when inside like most spa. Overall I would say is not too bad for the price in Sentosa...

2021년 4월 27일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Sunshynejan
포스팅 1건
Disappointed
2021년 4월 • 커플
The therapist Serene who is also the receptionist or maybe supervisor, seems to be constantly distracted by her staff. While massaging she would be giving instructions with hand signals which gives the massage an interrupted flow and also walked away a couple of times to attend to other issues. The ambience is average and room is warm when you just walk in which is not good after you’ve been out walking in the sweltering heat to get to the spa. The overall massage felt rushed and unprofessional sadly. This lady who seemed to be managing everyone should not be massaging people. She is not skilled and clumsy. For a fraction of this price, you could get better massages and better experiences at a shop in the heartlands. Definitely did not expect it here in Sentosa and the Amara hotel for that matter. Wouldn’t recommend this place. Or if you’re still up for trying it, definitely don’t get Serene as your Masseuse.
Also on the side note, I wanted to buy a mask they were selling and the same woman kept trying to sell 2 pieces when the 1 piece I bought is exactly half the price of the 2??? So what difference does it make ? It’s not cheaper to buy 2 !! Omg
2021년 4월 13일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Chew Y
싱가폴 리버, 싱가포르포스팅 10건
Lousy
2021년 2월
I and my Husband went for massage yesterday. I overall happy with the lady who massaged for me but not my husband. He complaint that instead of feeling the pressure, he felt hands touching him throughout the 1.5 hr session.
Really felt sorry for my him. This was our second experienced with Luna. We returned because our first experienced was so great, but they disappointed us this round
2021년 2월 25일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

PLY
포스팅 1건
Poor Management and disgruntled Staff
2020년 1월 • 커플
I've purchased a Fave voucher for a couple spa and it was the worse experience I ever had.

Firstly, they mentioned they could not find my booking and the reception was grumbling about the management being greedy to accept 5 pax at the same timing when there is not enough therapist.

Secondly, after 15 mins of waiting, the therapist finally bought us to a room and asked us to soaked our leg and only returned 15 mins later as they were outside the treatment room discussing who should be doing the treatment session for us as they were short of staff.

Thirdly, the treatment room was really warm and we have asked them therapist who was also the reception to asked a technician to fix the aircon as it was faulty for days. Then we requested for a change of room and the therapist refuse to change for us. She mentioned all the other rooms are having the same issues. We were only given a change of room after we requested to see the manager and the manager change the room for us. And the therapist was complaining again. She mentioned that she has been sweating the whole morning just because of the aircon.

My therapy session should be 2 hours - 30 mins of foot scrub, 30 mins of back/tummy mask and massage and 1 hour of massage. But I only entered the treatment room at 2.15pm and I was dressed and ready to leave the spa at 4.10pm. The therapist did not even asked if I would like tummy or back massage and she just assume that I wanted back massage and proceed in doing back mask for me. Everything was really rushed through.

I would not recommend this place to anyone. And I have the video of the staff complaining nonstop. I would be happy to share should anyone need it.
2020년 1월 7일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Rachel S
싱가포르, 싱가포르포스팅 107건
Good massage
2019년 9월 • 커플
The masseuse, Rose is very experienced. The stroke and pressure is just right on my tired muscles. Felt very relax after the massage. Took Balinese and foot massage 1 hour each. I dozed off during the session. Had a very good sleep that night and tension off.
2019년 9월 8일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Jean O
포스팅 3건
Excellent massage and nice ambiance
2018년 11월 • 커플
I’m a regular spa goer and I must say the masseur at Spa Luna @ Sentosa Amara Sanctuary Resorts is very skilful and dedicated. She applies the right pressure accurately on the right spot to ease my tensed muscles and relief the tension of my sore and aching body from head to toe without missing a single part. The technique she uses is something that I’ve not tried before in other spa. The small little details she focuses on makes it a lot more memorable for the 60 mins hard massage.

My partner opt for the aromatherapy relaxation massage due to his insomnia for many nights. The light and smooth massaging technique must be so good that I can hear him snoring.

We left the spa feeling energised and rejuvenated, we rewarded the 2 deserving masseurs with good tips. We will definitely go back, sooner than they can expect...Thumbs Up!
2018년 11월 7일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

The Lams
싱가포르, 싱가포르포스팅 5건
Wonderful treatments and great service!
2017년 12월 • 가족
I visited Spa Luna with my daughter where I did an exfoliating facial and my daughter had a body scrub. It was a wonderful experience for the both of us and one of the best facials I had, not mentioning the great service from the staff.
The spa was relaxing with soothing music and my daughter and I were able to have our treatment in the same room (upon our request) which was a bonus. The ladies who attended to us were also very professional with good skills, not to mention that we were given a nice welcome drink before our treatments and a delicious snack after that.
Truly a great experience and we would definitely visit the spa again!
2018년 2월 11일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Lin X
싱가포르, 싱가포르포스팅 9건
Great Spa experience!
2017년 12월 • 친구
Had a Spa retreat for my female friends as part of a hen's party. The staff, esp. Serene, was very helpful. She made special arrangement so that we could do the spa altogether and took the initiative to help us with the e-purchase of the spa vouchers. The spa services were very professional and the staff were friendly. We really enjoyed ourselves! Thank you!
2017년 12월 4일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

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