Dear En-un, Thank you for bringing this issue to our attention. Having investigated your claim, the GPS records of your flight show that the flight lasted more than 40 minutes but ended earlier than planned due to foggy weather. Since unexpected weather changes are beyond our control, our pilot had to make an emergency landing. This was necessary since the safety and security of our guests is always our top priority. We are so sorry that you had experienced such an unfortunate event. We understand your frustration and ask for your understanding. Our team has done everything possible—in cooperation with Janus Travel—to resolve this issue. Once again, we apologize for our failure to serve you well. Thanks so much for letting us know. Your feedback is valuable to us. Kind regards, Yiğit / General Manager