Ski & Snowboard School at Beaver Creek

Ski & Snowboard School at Beaver Creek

Ski & Snowboard School at Beaver Creek
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4.0
풍선 5개 중 4.0리뷰 146건
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RichardKbaum
포스팅 4건
풍선 5개 중 1.0
2024년 1월 • 가족
I sent this letter twice to the Beaver Creek Ski School and received no reply.

I'm writing about the experience of my grandson T___________ who is three years old and was enrolled in your children's class from 930-12 for five days from December 25th through the 29th.

What I can say that's positive about your program is that all the instructors were very nice and handled the kids nicely. Donut Dave especially was so loving and connected with kids including my grandson immediately upon seeing him every day.

But I'm afraid the ski instruction in your program was not as good. In fact, having put my own kids into ski school all over the Rockies and Vermont, our experience at Beaver Creek Ski School was the worst I've ever seen. T_____ not only didn't learn to ski, he barely had a chance to go up and down the magic carpet due to the incredible number of children you enrolled and the inability of the staff to handle them all as well as the overcapacity on the magic carpet.

On Monday, Tuesday and Wednesday, I arrived between 1130 and noon to find T______ sitting on the ground crying. One of the days an instructor was with him, two of the days he was by himself crying. On Wednesday one of the instructors told me they could not get the kids up and down because there were just too many. I heard them talk among themselves about not having enough people to handle all the children. On Thursday I learned from your staff that he'd gone up on the magic carpet once per day during the entire daily program.

On Friday, this one's not on you, T______ had two toilet accidents back-to-back. The staff changed him and was very helpful. Because of the accidents, I was there for most of the program. I spoke with Armando and told him about T______ not being able to ski. He was great and took a personal interest in picking T_____ up and cutting the line with him so that he could go down the magic carpet three times that day. I felt sorry for the other children he cut in front of but I knew there was no other way T_____ was going to get to ski.

And about your staff. While they were very nice and the kids liked them, many of them could not hold a conversation in English. When I asked for information at the end of the day, several of them couldn't understand and respond.

Neither T_______ nor I got the value you should have delivered from your children's instruction program. It's too late for you to do anything to make T________'s experience better, he got almost no value from your ski instruction and I never would have enrolled him had I known that you would take on more children than you could handle.

But you should do something for me. I should not be made to pay for a program that had no chance of delivering the value you committed to and I would like my money back.

I await your reply.

Richard Kestenbaum
2024년 1월 11일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Shannon K
포스팅 3건
풍선 5개 중 2.0
2023년 3월
This is our family of 6's 2nd year coming to Beaver Creek to ski on spring break. The Beaver Creek experience is out of this world. The ski school experience is a mixed review.
My 3 year old was in their learn to ski all day program - out of this world, 5 star experience.
My 20 year old middle of the road snowboarder - out of this world, 5 star experience.
However, my 12 year old looking for an experienced black diamond/double black diamond experience was extremely disappointing and would not recommend. He was in class from 9:30-11 and ended up leaving because he was put into a group for blue/easy black diamond group, however due to weather black diamonds were planned to be limited. I didn't receive any information from the instructor until I asked and when spoke to Joe the manager was told that my 12 year old was the issue and it was not on the instructor to contact me. Take it or leave it, but would not recommend for advanced younger children.
Only rate it poor because I paid $292 for my son to receive a 1.5 hr lesson.
2023년 3월 31일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

michael s
포스팅 7건
풍선 5개 중 5.0
2022년 3월
I know that the future of skiing for many years is secure when I look around this resort and see the number of kids learning how to enjoy the sport.
2022년 4월 4일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Helen H
포스팅 2건
풍선 5개 중 3.0
2022년 3월 • 가족
I love Beaver Creek and have been skiing here since 1989. My four kids learnt to ski here and now I am bringing my grandkids back. But what has happened to ski school? I put an 8 year old and 6 year old in for one day in a class of 6 and they had fun but it cost over a thousand dollars! Is that normal? What is going on??
2022년 4월 1일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

MrsLVG
New York, New York, United States포스팅 6건
풍선 5개 중 1.0
2022년 3월 • 가족
Val was a terrible private instructor- she did not tune in to our kids at all (even though I told her our 10 y o son needed the most instruction, she barely turned around long enough to watch him ski- and then really didn’t use words he cpd understand). Weirdly, she helped herself to food off my kids’ plates without asking!! Yuck. I specifically requested someone young and fun who “gets” kids, and I am given an older woman who is clueless about kids??? She really made a day of skiing unpleasant and my kids quit just to get away from her.
2022년 3월 13일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

HARC
샌안토니오, 텍사스포스팅 113건
풍선 5개 중 5.0
2022년 3월
Great experience!! Highly recommended. My kids took the class and had a great time and great instructors. Thanks a lot! Great time!
2022년 3월 12일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Ethan S
포스팅 1건
풍선 5개 중 2.0
2022년 2월 • 가족
Check in starts at 9. Return visitors apparently know don’t show up until lines die down around 945. Most small Kids sitting until 955. Standing in Gondola/Haymeadow line after 10a.
Passing out cookies to the late kids today was not great for all the folks that arrived on time and had kids in corral already
Over 800 kids in group lessons on holiday weekend
Absolutely crazy busy
Only using 2 of 3 magic carpets to start.. and they run super slow (no significant graduation of slope or speed)
Some of the “holiday” instructors seem less organized and enthusiastic than the regulars for sure.

BC some suggestions.
1. Let the early groups head out once quota for their group is full.
2. Make 3 separate entrances. 1 for the tykes under 6, one for skiers over 6 and one to right for boarders.
3. Cookies for the early arrivals not late
4. Cutoff arrival time 945 for line and cap total numbers.
5. How about filling out the eval cards for kids so return is much quicker.
And on that note.. 1 eval card per trip not per day. Parents have no idea what to do with all the unnecessary (and not used) paper evals.

To all you parents… Get a private instructor with a small group of you can (and book 6 months ahead)
(Though 1015a and many aren’t up on mountain yet either)

Or go to another resort where you get more bang for your Buck…

Disappointed 😔
2022년 2월 20일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

travelqueenFlorida
Florida포스팅 18건
풍선 5개 중 5.0
2022년 1월 • 가족
We used beaver creek ski school as first timers! We did one day of private ski lessons and one day of private snowboarding. Ken was our instructor and he was great!

He was very patient and friendly. He made us feel safe and confident on the mountain!
2022년 1월 31일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

TwoBlackKitties
포스팅 2건
풍선 5개 중 5.0
2022년 1월
We signed up for three full days of group lessons. Our instructor for all three days was Scott Newmann. Our 5 star rating is based on the following:
1. Scott was professional, patient, supportive and knowledgeable.
2. Our class size was small each day. The first day, there were three students; the second day we had 5; and the third day we had 4. This made it possible for Scott to provide each of us with personalized instruction.
3. Scott focused on key aspects we needed to learn: stance, vision (meaning look ahead), use of arms, hands and poles, ski edges, incorporating our senses into our skiing (especially vision, hearing and touch), and really importantly -- using the terrain and gravity to our advantage instead of fighting against it.
4. Scott encouraged us to self-diagnose so we could correct ourselves.
5. Scott has a very positive attitude and approach and strongly encouraged us to focus on our improvements rather than the things we didn't do right. That was extremely helpful.

Scott had to give us a lot of formal instruction the first day. We made enough improvement that he was able to switch to more of a coaching approach with us the second and third days. It was darned near miraculous.

While we did not have experience with other instructors, we were very pleased with Scott Newmann. We recommend that anyone considering Beaver Creek Ski School sign up for the three day classes. The amount of improvement in our skiing ability was significant, and it enabled us to ski with more confidence and have more fun than we thought possible.
2022년 1월 28일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

rebeccabrabb
웨스트 먼로, 루이지애나포스팅 854건
풍선 5개 중 5.0
2022년 1월 • 가족
My boys had separate lessons as one snow boarded and the other wanted to ski. Since my boys are teens I didn’t go with them however both if my teens had so many great things to say about their instructors. I remember one of them was named Dale. I can’t remember the other one. If my boys had positive things to say that really means something because they usually say nothing or complain!
2022년 1월 2일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

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