Knockhatch Adventure Park

Knockhatch Adventure Park, 헤일셤

Knockhatch Adventure Park
4
놀이공원 & 테마파크
더보기
오전 10:00~오후 5:30
월요일
오전 10:00 - 오후 5:30
화요일
오전 10:00 - 오후 5:30
수요일
오전 10:00 - 오후 5:30
목요일
오전 10:00 - 오후 5:30
금요일
오전 10:00 - 오후 5:30
토요일
오전 10:00 - 오후 5:30
일요일
오전 10:00 - 오후 5:30
리뷰 쓰기
소개
추천 소요 시간
3 시간 이상
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트립어드바이저는 여행자들로부터 꾸준히 좋은 리뷰를 받고 트립어드바이저 시설 중 상위 10%를 차지한 숙박 시설, 관광명소, 음식점에 대해 Travelers’ Choice 어워드를 수여합니다.

4.0
리뷰 939건
훌륭함
545
매우 좋음
223
보통
68
형편 없음
39
최악
64

Vikkiocks
워딩, UK포스팅 33건
2022년 6월 • 가족
What a day! We arrived at Knockhatch at 10am for our first ever visit and we finally managed to drag two very happy, exhausted children away at 5:20pm!
We used our Tesco Clubcard vouchers to pay which makes it excellent value. Despite the incredible weather, it was nowhere near as busy as we expected and we didn’t have to queue for anything. The variety of attractions is excellent - soft play, parks, splash park, water slide, boats, animals……the list is endless. We took a picnic with us but the food available seemed reasonably priced. We had ice creams which were priced at what you would expect to see in the shops instead of the usual over-inflated prices at other places like this!
The staff were incredible all day - every member of staff that we interacted with was helpful, polite, enthusiastic and really chatty to our children (age 5 and 3) which just added to the wonderful day we were having.
We absolutely can’t wait to go back and have already been looking into the cost of Annual Passes!
2022년 6월 18일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you for your review Vikkiocks. We do hope that you become Annual Pass members and look forward to welcoming you back!
2022년 6월 20일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Maureen S
레드힐, UK포스팅 37건
2022년 6월
Our second visit to Knockhatch. Last year's Owl Experience was such a hit with my granddaughter that for this year's birthday she wanted to come back for the Animal Keeper Experience. A big thank you to Sam who helped make the 2 hours so enjoyable. Iona loved every moment and her Dad who accompanied her was very impressed with it all. The Park is good value for money and our lunch was tasty and didn't cost a week's wages. The staff were helpful especially the 2 lovely young ladies in the entrance window and gift shop. I have already recommended Knockhatch to my friends and we will be back.
2022년 6월 6일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you so much for your review and for purchasing an Animal Keeper Experience for your Granddaughter. We hope that you will enjoy the Jungle Kingdom this Summer. The new enclosures put you nose to nose with the animals!
2022년 6월 8일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Daniel H
포스팅 1건
2022년 6월 • 가족
Train staff how to interact with special needs children, also train the manager (if you can call it that) in how to correctly behave around angry customers. The day was ruined purely on the ignorance of the unhappy staff there. I don’t recommend this place to anyone with children over the age of 5 !!!
2022년 6월 2일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you for your review danielhQ7127QU. Please could you email info@knockhatch.com so that we can address your complaint. We always investigate & try improve our visitors experience. We do have a zero tolerance policy when our staff are verbally & physically abused, so if that is part of the narrative concerning 'angry customers' we would like to address this in writing. We look forward to hearing from you.
2022년 6월 3일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Chrisjohn2015
Greater London, UK포스팅 10건
2022년 5월
We bought a "Meerkat Experience Gift Voucher" for our 10 year old granddaughter, not knowing much about the Knockhatch venue. The weather was not great (dull windy with drizzling rain) and a number of events were closed but despite that we had a great time watching our granddaughter enjoying every minute. The meerkat experience and owl flying display were brilliant and we were particularly grateful for the effort made by Sophie and Mark who were both very pleasant and knowledgeable. In fact all the staff we talked to were very helpful and pleasant.
Because of the weather we did spend some time in the indoor play area where Sam was great in keeping an eye on our granddaughter at the top of the slides in the dinosaur park. He was very patient while she spent some time working up the nerve to take the plunge! Outside the Red Dragon castle was amazing and the various animals throughout the park made the trip interesting for those of us who could not partake in the more energetic activities. We hope to go again when the weather is better and all the activities are up and running.
2022년 5월 27일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you for taking the time to write a review about your Meerkat Experience. Sophie, Mark and Sam will be delighted to read that you appreciated their time with your Grandchildren. We look forward to your next visit!
2022년 6월 3일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Vicky C
포스팅 1건
2022년 5월 • 가족
There is so much to do for all ages, and some choices are indoors to help on the rainy days / moments to stay dry and play still.
There is a huge variety of animals to enjoy looking at and getting up close to.
We love the little paddling pool and look forward to the bigger one when it is finished! The castle is beautifully designed and all kids enjoy it! The boating lake is a lovely choice to go on in the warmer months too.
The staff are friendly and helpful.
It’s a great day out for everyone to enjoy.
The prices are very reasonable - even if I take a non member. You get a lot of variety of fun for your money.
Your kids can grow up going there and enjoying the older attractions as they are able to.
2022년 5월 20일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you so much for your detailed review Vix_Roo. We hope that the new Jungle Kingdom exceeds your expectations. If you venture to the top of the Dragon Castle, you will see how big the new area actually is!
2022년 5월 24일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Steve C
테네리페, 스페인포스팅 34건
2022년 5월
Overpriced. No family tickets. Entry costs 18.99 for a 2 year old. When inside, some activities cost extra. As a family we felt ripped off.
2022년 5월 16일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you for visiting and your review Steve. All day entry is indeed £18.99 for people aged 2yrs + on our peak/Orange days. We partner with Tesco Rewards, Blue Light Card & the Days Out Sussex Card to offer on the gate 25% discounts and there are also online savings when you pre-book. There are indeed a few optional Attraction Upgrades (Mini Quads £1, Go Karts £4.99, Bungee Trampolines £3.99, Mini Diggers £1, Animal Feed 50p) aside from these everything else is included. We are constantly adding attractions, kiosks and animal enclosures for all ages and abilities to enjoy. The Sherlock Holmes Experience opened Easter 2022 and this Summer the Jungle Kingdom will open offering new enclosures and play experiences. We hope you will visit again, this time taking advantage of savings you could have used on your first visit.
2022년 5월 24일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Peggy J
Bexhill-on-Sea, UK포스팅 37건
2022년 5월
The new Red Dragon castle is fantastic and quite beautiful. My grandsons 9 and 12 had a lot of fun and exercise for ages, and then there's the Dino barn with drop slides, Chicken shoot out barn, the bouncy pillows twice, wave rider 3times. The food and drinks are very reasonably priced, including the ice cream. Staff are lovely, very friendly. Two grubby, worn out boys delivered back to mum. Booked online and saved money too! Thanks Knockhatch. We had a great day.
EDIT: Visited again May 2022, Sherlock Holmes experience was excellent although a bit extra scary at the start! Another review has said their SEN child was not very happy, but remember they are all individuals. Our autistic 7 year old had the best day!! He was taken on the Dino Barn slides by his big brothers, even the scary one into the ball pit. He loved the castle, adventure climbing and swinging, and the best bouncy pillows. He smiled and laughed a lot, which is enormous for him. And we used the Changing Places
2022년 5월 4일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you so much for taking the time to write a detailed review. So glad that you family enjoyed their visit. We know that many of our families have SEN children and we have made sure the park is an inclusive as possible. For those reading who have not visited yet The Sherlock Holmes Experience is possible to navigate with a medium sized wheelchair, the 'Fog of London/Time Travel' can be turned down for those who are claustrophobic. The experience takes you through Victorian London so there are loud noises and motion triggered events We rated it 12a. If in doubt go through without the kids first. It's included in the entry price and you can complete the experience as often as you like. We also have a Changing Place with a full hoist and a radar key access PWD/SEN inclusive playground. We hope that you will visit again!
2022년 5월 6일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Unexpected
Rochester, UK포스팅 1건
2022년 4월
My children have visited several times and always enjoyed it; my first time today.

Can't say I enjoyed it as much as the (less advertised) Druscillas, which isn't far away. To be clear, it is effectively a series of soft play areas with some outdoor attractions and a *few* (by comparison) animals. Animals seem happy and well looked after, and staff seemed polite during our visit.

No complaints, other than it wasn't really what I expected. If, like me, you prefer more animals and less soft play, I couldn't recommend.

Entirely UNRELATED to my own visit, however - reading the lower scored reviews on here suggests they really struggle to cater for SEN children. My own child has SEN, so, this has raised a big red flag for me over future visits. I absolutely cannot fault anything I saw on the day, the staff seemed good, but, it does leave you wondering if so many reviews have been so negative. Word of warning to the wise.
2022년 4월 30일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you for visiting and writing a review. We quite agree about the animals. Our Chickens, Peacocks, Guinea Fowl and ducks are now back on display after the Avian Flu Pandemic restrictions have been removed. We are currently finishing our new Jungle Kingdom which will open in July. It's been designed so you can go nose to nose with a new 'secret' collection of mammals, reptiles and birds. With regard to the other reviews sometimes peoples expectations are not met. This is normally regarding parking, queues and our facilities. We want our visitors to have a great day out. Management are only a radio call away if help is required.
2022년 5월 6일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Charlotte B
포스팅 5건
2022년 4월 • 가족
Knockhatch is a brilliant place, there is so much to see and do. The staff are always polite and helpful too. The park is clean and spaced out. It's one of our favourite places to come, and we love having our annual passes for here. It's great all year round, as there's lots to do inside as well as outside. Suitable for all ages. We are always made to feel welcome.
Entry prices are not over priced either.
2022년 4월 20일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thank you for your review and being an Annual Pass member. We hope you are enjoying the new Sherlock Holmes Experience and are excited about the new Jungle Kingdom opening this July!
2022년 5월 6일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

Rebekah M
포스팅 1건
2022년 4월 • 가족
Always so much to do here no matter the weather! A great fun day out a favourite for all ages! A yearly pass well worth the money!
2022년 4월 16일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
Thanks you for visiting and buying an Annual Pass. We hope you enjoy your next visit!
2022년 5월 6일 작성
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.

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Knockhatch Adventure Park에 대해 자주 묻는 질문

Knockhatch Adventure Park의 영업시간:
  • 일 - 토 오전 10:00 - 오후 5:30