Thank you for your review Vikkiocks. We do hope that you become Annual Pass members and look forward to welcoming you back!

Thank you so much for your review and for purchasing an Animal Keeper Experience for your Granddaughter. We hope that you will enjoy the Jungle Kingdom this Summer. The new enclosures put you nose to nose with the animals!

Thank you for your review danielhQ7127QU. Please could you email info@knockhatch.com so that we can address your complaint. We always investigate & try improve our visitors experience. We do have a zero tolerance policy when our staff are verbally & physically abused, so if that is part of the narrative concerning 'angry customers' we would like to address this in writing. We look forward to hearing from you.

Thank you for taking the time to write a review about your Meerkat Experience. Sophie, Mark and Sam will be delighted to read that you appreciated their time with your Grandchildren. We look forward to your next visit!

Thank you so much for your detailed review Vix_Roo. We hope that the new Jungle Kingdom exceeds your expectations. If you venture to the top of the Dragon Castle, you will see how big the new area actually is!

Thank you for visiting and your review Steve. All day entry is indeed £18.99 for people aged 2yrs + on our peak/Orange days. We partner with Tesco Rewards, Blue Light Card & the Days Out Sussex Card to offer on the gate 25% discounts and there are also online savings when you pre-book. There are indeed a few optional Attraction Upgrades (Mini Quads £1, Go Karts £4.99, Bungee Trampolines £3.99, Mini Diggers £1, Animal Feed 50p) aside from these everything else is included. We are constantly adding attractions, kiosks and animal enclosures for all ages and abilities to enjoy. The Sherlock Holmes Experience opened Easter 2022 and this Summer the Jungle Kingdom will open offering new enclosures and play experiences. We hope you will visit again, this time taking advantage of savings you could have used on your first visit.

Thank you so much for taking the time to write a detailed review. So glad that you family enjoyed their visit. We know that many of our families have SEN children and we have made sure the park is an inclusive as possible. For those reading who have not visited yet The Sherlock Holmes Experience is possible to navigate with a medium sized wheelchair, the 'Fog of London/Time Travel' can be turned down for those who are claustrophobic. The experience takes you through Victorian London so there are loud noises and motion triggered events We rated it 12a. If in doubt go through without the kids first. It's included in the entry price and you can complete the experience as often as you like. We also have a Changing Place with a full hoist and a radar key access PWD/SEN inclusive playground. We hope that you will visit again!

Thank you for visiting and writing a review. We quite agree about the animals. Our Chickens, Peacocks, Guinea Fowl and ducks are now back on display after the Avian Flu Pandemic restrictions have been removed. We are currently finishing our new Jungle Kingdom which will open in July. It's been designed so you can go nose to nose with a new 'secret' collection of mammals, reptiles and birds. With regard to the other reviews sometimes peoples expectations are not met. This is normally regarding parking, queues and our facilities. We want our visitors to have a great day out. Management are only a radio call away if help is required.

Thank you for your review and being an Annual Pass member. We hope you are enjoying the new Sherlock Holmes Experience and are excited about the new Jungle Kingdom opening this July!

Thanks you for visiting and buying an Annual Pass. We hope you enjoy your next visit!