Jake's Softplay

Jake's Softplay, 백숏


3.0
리뷰 32건
훌륭함
6
매우 좋음
8
보통
7
형편 없음
6
최악
5

Jay S
포스팅 6건
Often decide to close early unannounced
2018년 5월 • 가족
Have been coming for years but recently the management (now The Lighthouse) seem to think it’s ok to close early because it’s too quiet for them to afford to stay open any longer that day... if you advertise opening hours of 9.30-5 every day of the week then those are your open hours, whether you’re busy or not and whether it’s profitable for you on that particular day or not.... never heard of Tesco kicking people out early because it wasn’t busy enough. Manager didn’t care and didn’t even apologise. Rubbish, never going back.
2018년 6월 25일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

claygreenaway
St Cleer, UK포스팅 449건
Overpriced
2018년 1월 • 가족
To be fair we attended with our 3 girls on a bank holiday over Xmas and New year, but found the entrance fee over priced as were the snacks food and drinks. There are better equipped and better value soft play centres within a few miles.
2018년 1월 17일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

559joanie
서리, UK포스팅 58건
Name Change - get up to date Tripadvisor
2017년 11월 • 가족
Now The Lighthouse, toddlers area extended slightly so less seating space. Now have to pay for under 2's, can't bring snacks or drink other than water in for them now, in 2 minds whether to visit again.
2018년 1월 6일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

Lottiegen
백숏, UK포스팅 446건
Shocking!
2017년 12월 • 가족
We took my little nice to Jake's. The soft play area is not bad. The farm is Shocking! It is like a building site. There are a few animals there but at best it is uninspiring at worst it verges on animal cruelty. Some of the pens are small and the chickens seemed to have no water. Thankfully the enclosure for the chickens was open so they could drink out of puddles but it made me sad. I will not be going again.
2017년 12월 17일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

wrireb13
캠벌리, UK포스팅 2건
Giggles party 12th August 2017
2017년 8월 • 가족
Soft play party for my son turning four. We purchased the orange package which although was the cheapest, was absolutely fine - enough food and selection for all 12 children, (sandwiches, crudites,crisps, fruit and an ice lolley for afters). Most of it went which was nice that there was no waste. Package included a party bag for each guest which was an activity bag (gender specific) and we supplemented with a piece of birthday cake and a packet of haribos - children seemed very happy with this. The birthday boy really enjoyed it, the new owner was very personable, introduced himself to us the hosts and to the other mums & dads attending, and party organiser (Dawn) were very helpful. The place was clean although I didn't visit the toilets so can't comment on those. Service for beverages was good and teas and coffees were even brought over to our table (can't remember that ever happening before). In all we have nothing to complain about and would recommend and look at using again. It was lovely to walk away without having to clear up to be truthful! The only comment I would make is that we virtually had the place to ourselves (it was a Saturday in the school holidays and the weather was good). Great for us but I would hope that our pleasant experience would be the same even if it was a lot busier......
2017년 8월 17일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

honestybee123
Bordon, UK포스팅 1건
Awful experience
2016년 10월 • 가족
Staff didn't seem to have a clue what they were doing, very young and in experienced. Very busy, no space in car park, no where to sit inside, very cramped, chairs were blocking fire exits and entrances into the soft play area, causing kids to trip over. Witnessed some kids who were unsupervised by parents, punching, kicking, throwing other children to the floor and swearing, a member of staff informed and did nothing. Another kid had thrown up over the soft play, so two members of staff went to clean up and threw a bucket of cleaning stuff over the sick, which then poured down through the equipment on to the people sitting below, covering them in sick and cleaning products, no attempt to then come down and apologise for drenching them, their lunch and their clothes/bags. Most of the cafe options were out of stock when placing an order. Card machine on front desk wasn't working so luckily we had some cash.
2016년 10월 24일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

frances-lush-1958
캠벌리, UK포스팅 2건
Good time
2016년 3월 • 가족
Our little girl likes this soft play although I feel it isn't really for babies more toddlers but reasonable price and our little girl loves the slide!
2016년 5월 3일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

PM789
워킹, UK포스팅 81건
Loved by my daughter for about 4 years
2015년 5월 • 가족
I feel like Jake's was a second home for about 4 years when my daughter was aged 2 to 6. Almost feel sad that we don't go anymore. Of course it can be unbearable busy at certain times but equally time it well and you have the place almost to yourself. It's a good quality soft place with good food choice (given the type of venue it is). I like the basketball bit at the back and the kiddie parties were always well organised. It never had the 'sticky feel' other soft plays had!
2016년 4월 15일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

73tinksherwood
San Francisco포스팅 28건
Staff need training on people skills
2016년 3월 • 친구
This was my first visit here since it changed from jakes to giggles. I took my toddler and 9 month old to meet up with a friend and her toddler. Upon arrival the young girl on the till was sour faced and looked like she couldn't be bothered. I then struggled with a car seat and excited toddler to get through the gate as she had turned her back and forgotten to press the release button. It was like I had inconvenienced her when I asked for her to let us through. The place seemed fairly clean and wasn't bad. Sadly my daughter was hit in the face by another child several times although this isn't the fault of the staff but the fault of the mother who was busy drinking coffee and not monitoring her child. She did eventually come and apologise. Taking my baby to be changed was also a mission. To get there you have to walk through the coffee/food area. Tables and chairs were strewn everywhere and it was like an obstacle course while the clientele and staff just watched and didn't offer to help. On leaving the original member of staff didn't say goodbye or really acknowledge when we said goodbye. I think they could do so much better!
2016년 3월 7일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

NickiR797
브랙널, UK포스팅 2건
Visit with a 3 year old
2016년 2월
Jakes is now Giggles. The new owners have cleaned it up, redecorated, replaced the flooring and improved the food side of things. The toilets have been updated, albeit cheaply.

It's now a nice fresh place for little ones to play safely without you having to tail them around.
2016년 2월 22일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.

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