Cactus Shop

Cactus Shop, Winkleigh

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4.0
리뷰 21건
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15
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Michael Oakley
포스팅 2건
커플
We visited this cactus specialist and were amazed by the variety,presentation and knowledge and friendliness of the owner.we will be returning
and also ordering online.I collect opuntias to name but a few of my favourite species and I have a 12x8 greenhouse to ram full.I love it,cacti fascinate me 🙂
2022년 6월 20일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Charlie V
포스팅 1건
개인
Sometimes great, sometimes not in terms of mail order, visit and see what you're buying is my advice
2022년 4월 27일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Dave Martill
포스팅 5건
In the middle of beautiful Devonshire countryside, this venue is a real cactus experience. Super choice of good quality, reasonably priced plants. Amazing collection of epiphytes.

The proprietor is a charming fellow and very knowledgeable. There is a display garden that has some wonderful exotica.. wish I had space to do the same.
2021년 11월 16일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

R5970MQRichard_H
브릭섬, UK포스팅 25건
가족
Great selection of cactii. Family run business. Plants at inexpensive prices. Nothing too much trouble for the staff. Incredibly helpful and attentive. Will definitely visit agaib
2021년 8월 15일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

lindsay w
포스팅 2건
커플
I wasn't very happy that the cacti was 2 litre pot rather than 4 as selected. The cacti was wrapped in brown paper and the soil loose which went everywhere. I asked about the pot size and was basically called a liar and told to return it if I wasn't happy, I owe him £2 If anything, I didnt quote for the postage! I had been perfectly polite in my e-mail. Customer service non-existent. Needs someone else to be customer facing clearly. Shame.
2021년 7월 21일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

TSL
포스팅 5건
커플
Incredible selection and variety. Friendly helpful owner. Reasonable prices as well made a great visit.
2021년 4월 14일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Fuschia
포스팅 1건
비지니스
Very dissatisfactory online shopping experience ~ parcel arrived battered and leaking soil, and to my dismay the plants within were in a poorly packaged mashup of soil, newspaper and broken parts.

I placed this order as a "test", upon finding The Cactus Shop UK website and being overjoyed by the variety of plants on offer, keen to support a family business and excited to try a new shop ~ I purchased three relatively low cost specimens to add to my collection with the thought of purchasing more if they met my expectations.

Sadly, this has been my worst online horticultural purchase to date, and the customer support was not much better!

Firstly, I paid over five pounds for shipping ~ assuming that the service listed was an overnight courier. The website noted that, during the Covid crisis, the company was shipping on Tuesdays through Thursdays ~ so I expected a shipping notification. I did not receive one. Upon reaching out to the company on the 11th I was given a tracking number, it turned out that my parcel had indeed been shipped on the Tuesday (8th). The tracking was standard Royal Mail ~ priced at around three pounds ~ and the tracking code was useless until delivery had been attempted.

When the parcel did arrive, it was in the afore mentioned condition ~ evidently having suffered in transit. I would not lay the blame for this on the company had they been bothered to add a "live plants" sticker, a fragile sticker or some kind of "this way up" directional arrow to notify the postal service that the box should not be, say, kept in a small shed with an irate elephant or placed into an industrial food processor.

I raised my concerns via email to Ralph at The Cactus Shop UK, and he was notably unconcerned. He told me, essentially, that there was no point putting stickers on the boxes as they would be ignored by the postal service. I venture that, if this is the case, perhaps it would be worth looking into alternative shipping arrangements or maybe notifying potential customers on the website that their plants shall be shipped in unmarked boxes and that there is a risk of an almighty en route mashing ~ alternatively, there's nothing to lose by afixing a sticker and redirecting any potential customer frustration to the Royal Mail.

As it stands, I have done my best to clean up my new cacti and hope that they recover from their ordeal. I shall not be shopping here again and shall stick to trusted companies who send their plants with a little more care and attention.
2021년 2월 11일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

bah67
프레스턴, UK포스팅 73건
가족
Visited here while on holiday as I wanted some cactus for our tortoise. I've wanted to get some for a while but was worried I'd get the wrong ones.
The shop is a massive greenhouse with a wide variety and size of cacti The gentleman was very knowledgeable and helpful in helping us choose the right kind. We were also provided with a care sheet. I'm looking forward to trying out these wonderful plants on our tortoise and wouldn't hesitate on getting more via online if needed.
2020년 9월 17일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

dwaller592
Greater London, UK포스팅 7건
The best quality succulents that I have bought online and packaging perfection that ensured that even delicate plants arrived safely. As a succulent addict I give them 10/10 and look forward to visiting one day.
2020년 6월 5일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

Lucy Grant
포스팅 1건
We’ve been to the Cactus Shop three times now, over the past three years and we always buy something. Although the shop is basically one huge greenhouse, it has shelves and shelves of cacti, with varieties you would never get in your average garden centre. The people who work there are really helpful too and very knowledgeable when it comes to caring for cacti. We certainly intend to visit again in order to add to our collection.
2020년 1월 18일 작성
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.

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