Nice staying. Quite spacious room along with complementary breakfast available. Food quality is good. People over there is also helpful and coordinating. The hotel is just beside the Bolour bus stand (jambuni). Open parking area available for the guests.
The hotel is centrally located in Shanti Niketan with a good restaurant attached to it. The property and infrastructure is good. Surprisingly, the reception is in the first floor whereas the entry is in ground floor. The lot of broken furniture and unused material is dumped near the entry point giving an impression that the hotel is not bothered about the bad impression that it can make. The lifts leading to the first floor reception are well maintained but it is beyond my understanding as to why the ground floor, the entry point is used as a dumping yard. However, good staff in the reception desk finished the check in formalities quickly with a smiling face. A better focus on its maintenance will make it a great place to stay. During the stay I found that deep cleaning to the room was never done. Hence, the furniture and corners of the room are full of dust. The room is cleaned in important parts but the furniture is not dusted. Wherever we sat, the dust was visible. The sink in the washroom is broken. It is not replaced and some some araldite type of material seems to have been used to bind it with visible broken scars. For such a good property, such patch work makes it loose its elegance. The room service in the restaurant starts at 8 AM. It should start at 6 am so that coffee/tea could be served. In-room dining service is bad. The food is not prepared with care and concern for the guests. We found that the 'Roti' was prepared with stale atta. After we complained about it, some how it was patched up by replacing the food. It does not reflect good on the part of the hotel administration. They should realize that quality of food is the only way through which they can impress and compete in the industry. The effort should be to improve the maintenance and upkeep of the hotel.…
we have stayed here for 1 night only post Covid restrictions. It is a good property but need some maintenance. As we went during rainy season I found when its heavy rain water is coming in the elevator which is very dangerous itself. Rooms are good but not specious but it has all modern amenities. Food is good. Over all a decent experience.
We stayed at superior room. Pros: If you want to stay in locality then its the best place. Bus stand ,restaurant all are in walking distance staff is very polite. Property is well decorated Room is neat and clean and spacious Bathroom is also very spacious and clean. Room service is very good. breakfast buffet is awesome. Cons: If you want to stay quite place with garden or surrounded with green then its the worst choice to stay here. Very crowded area. Price(Room as well as Food) is high Food is average