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홀리데이 인 푸에르토 바야르타, 할리스코, 멕시코
Sunscape Puerto Vallarta Resort & Spa

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이 리뷰는 영문에서 기계 번역되었습니다. 기계 번역을 보시겠습니까?
나는 Sunscape 호텔에서 휴가를 남자친구의 가족이 함께, 모든 정말 재밌었어요! 있었고 모든 연령층의 사람들에게 매일. 11층에 있는 방은 전망이 아름다웠습니다. 또한, Tiki 타코 에서 마리오 좋았습니다. 그는 매우 친근한 식사 경험은 훌륭했습니다.
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홀리데이 인 푸에르토 바야르타, 할리스코, 멕시코의 Director de Relaciones Públicas Sunscape P의 답변
2018년 8월 3일 답변 완료
Dear taylorward64, Thank you very much for choosing Sunscape Puerto Vallarta Resort & Spa to be part of your holiday destination and for providing us with your brilliant review! It is with great pleasure that we read that our staff delivered an exceptional service and that their great attitude and activities made your vacation even better! Especially Mario, he will be the happiest to know that he is remembered for his hard work. Our main goal is to pamper our guests and we feel gratified to hear you felt welcomed and part of our family during your dinner and also your stay! Please come back soon as we look forward to continue providing unforgettable holidays! Kindest regards, Jennifer Salcedo Econcierge & Social Media Manager Puerto Vallarta, México.
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+3
Sunscape 우리의 여행 빅3 - 0 축하하기 위해 훌륭했습니다! 방은 깨끗하고, 넓고, 직원들은 친절했어요.(특히 Miguel Coisosto, 항상 웃고 친절했어요! ). 다시!
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홀리데이 인 푸에르토 바야르타, 할리스코, 멕시코의 Director de Relaciones Públicas Sunscape P의 답변
2018년 7월 31일 답변 완료
Dear aalaina88, We appreciate you sharing your experience writing this review. Keep in mind that all comments from our customers are important. We love knowing that you enjoy the warmth of our staff, especially Miguel Crisosto. He will be notified in order to motivate him to keep working hard with the passion that only he knows. We would love to host you again in a future occasion to pamper you and make you feel like home again! Warmest Regards Jennifer Salcedo Econcierge & Social Media Manager Puerto Vallarta, México.
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이 멕시코 첫 여행. 저는 3친구와 함께 갔는데 바로 사랑에 빠졌어요. 이 호텔은 매일 아름다운 깨끗하고, 음식은 좋았습니다. Garfield 하지만 직원들은 비교하면 아무것도. 이런 놀라운 사람들을 본 적이 없습니다. 집에서 그래서 거기서 좋아했습니다. 엔터테인먼트 직원: 놀라운. 끝내준다. 다니엘, Martin, Abi Jaime를 브랜든과 Marisol. 전체 여행 동안 가치가 있습니다. 그들은 정말 즐거운 웃고 100% 있었다. 에서 워터 에어로빅, 카약, 게임, 춤, 스페인어, 요술을
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홀리데이 인 푸에르토 바야르타, 할리스코, 멕시코의 Director de Relaciones Públicas Sunscape P의 답변
2018년 7월 31일 답변 완료
Dear sairashearer, Thank you very much for your amazing review and for giving us the opportunity to have your visit! We are so happy to read you had a wonderful time at Sunscape Puerto Vallarta and enjoyed the fantastic attention from our unique staff. With great pleasure I will convey your candid words to every member who made your stay more than memorable. We are proud to know that we could satisfy each one of your needs and will forever remember the incredible first experience in Mexico. Infinite thanks! It gives us the strength to continue renewing and striving at every moment. Please send me a direct message when you are ready to return, we will love to take care of you as much as we can! Sincerely, Jennifer Salcedo Econcierge & Social Media Manager Puerto Vallarta, México.
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아름다운 70번째 생일 축하 수 Sunscape 주셔서 감사합니다. 3박 4일 남편이 모든것을 것을 Sunscape. 그들은 우리에게 충분히 할 수 없습니다. 빨리 도착해서, 맛있는 음료를 받았고. 등록 아나 따뜻하고 친절한 빠른 체크인 수속을 및. 안내인이 직원들은 칼라 탁커는 버지니아 너무 재밌었어요. 그들이 매일 포옹. 그러나 우리 여행의 하이라이트 매우 소박한 이탈리아 테마 매우 고급스러운. 이탈리아 레스토랑이 있습니다. 여기 웨이터는 엔리케 우리를 왕족처럼 대해주었습니다, 안젤리카
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홀리데이 인 푸에르토 바야르타, 할리스코, 멕시코의 Director de Relaciones Públicas Sunscape P의 답변
2018년 7월 31일 답변 완료
Dear franklX8117HN, We appreciate you sharing your experience with us writing this review. Keep in mind that all comments from our customers are important. We love knowing that you enjoy the warmth of our staff, it is something that sets us apart. What a joy to know that some of us gave you an unparalleled experience! They will be notified and will be very happy to know them is remembered for her hard work. Also we are very happy to hear your check in was pretty quickly. We would love to see you soon to give us the opportunity to pamper you once again! Cordially, Jennifer Salcedo Econcierge & Social Media Manager Puerto Vallarta, México.
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우리가 Puerto Vallarta 종종 이 호텔에 그들은 Holiday Inn 이후 처음 방문. 우리는 2008년 이 위치. 장점: 친절한 가족, 훌륭합니다. 친절하고 친절한 직원. 하지만 제가 나쁜 리뷰를 봤을 때 약간 지친 이런 부정적인 리뷰를 True. 내가 Pv 경험한 다른 리조트에 비해 바에서 해변의 훌륭한 위치 함께 훌륭한 수영장. 위치는 옆에 정말 좋은 몰 바로(5분 이하). 프론트 데스크 Veronica 훌륭했습니다. 우리는 우리의 숙박을, 긍정적인 경험 기여하는 동안 Feee
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홀리데이 인 푸에르토 바야르타, 할리스코, 멕시코의 Director de Relaciones Públicas Sunscape P의 답변
2018년 7월 23일 답변 완료
Dear Mary V, We love knowing that you were encouraged to visit us and could know the remodeling and new features we have prepared for our guests. It is with great pleasure that we read that our staff delivered an exceptional service, thay you enjoyed the location of our resort and our dazzling pool! We are proud to know that Veronica at the frontdesk was your fantastic angel. She will be notified and congratulate for her hard work. On the other hand you can be assured that the necessary measures are being instituted to prevent recurrences in the future and that our F&B manager is already aware. Our main goal is to pamper our guests and we feel gratified to hear you felt welcomed and part of our family during your stay! Please come back soon as we look forward to continue providing unforgettable holidays! Kindest regards, Jennifer Salcedo Econcierge & Social Media Manager Puerto Vallarta, Mexico.
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이전
앨범 카테고리
모든 사진여행자 사진객실 및 스위트수영장 및 해변식사가족 및 놀이 공간비지니스 센터 및 이벤트 룸
Sunset, our First night. Our room on the 11th floor.
트립어드바이저에서만 제공되는 전문가 사진홀리데이 인 푸에르토 바야르타, 할리스코, 멕시코
The Partial Sea View King Room at the Sunscape Puerto Vallarta Resort & Spa
이전다음
12345669
Guys we just got back today! It’s not as bad as all is saying it’s a beautiful hotel with friendly staff location is amazing! It’s very clean fantastic for families! Food is your average typical all inclusive I struggled with the food but that’s my only bad point! And from people I have spoke to in other hotels food round about the same as Sunscape! Go enjoy! And explore PV it’s a beautiful place!
3표
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Really saddened to see all the bad reviews of late, we have been many times to Mexico, twice last year to this hotel ( Feb and October ) with children 9 and 15yrs ... we are returning over April staying 2 weeks this time, we can’t understand what’s gone so wrong?? Management - was changing I’m guessing November last year, the current manager moving to another AM resort (managers circulate generally as part of their contract) , we were in Sunscape late October 18 and he had one month left. We use Sunscape as a base, no mistaking the hotel is really old, that said it was a great base to be; Location is excellent 85 peso’s to old Vallarta The Staff were honestly 5star, they couldn’t have been lovelier, more helpful, friendly or professional. The rooms we’ve had were simple But really clean, no mold. The breakfast was freshly cooked ( we go early because in AI packages going early gets the best, service, choice of tables and food while it’s freshly served. Barefoot grill was lovely easy lunch and we also like the Mexican, get the waiter to serve a Mexican coffee, or make fresh tablesise guacamole. We’re not big on entertainment, but the guys were excellent, same staff over the year and they all remembered us, which was really nice. Views are amazing, the resort was really clean I’ve never seen a pool attendant work harder. The gardens are immaculate... I can’t work out what’s fine so wrong- the reviews over Christmas were good? PV has amazing restaurants, so we often go out to eat in the evening, the Malecon is a great place to go. If something significant has changed perhaps someone could post an honest updated review, because we had two beautiful holidays ... we’ve stayed in some very sparkly high end hotels in the Caribbean but the experience left me a-little cold .... this isn’t a five star hotel but it doesn’t mean you can’t have a five star holiday .... to everyone heading out there sooner than us .... Safe travels ...
We’re booked to return in mid-Feb and I’m starting to get nervous as well. I’ve never seen such a dramatic turnaround in guest reviews. We were there in Mar 2018 and had a wonderful experience. If there’s new management, hopefully they are reading the reviews, although responses from the hotel are becoming noticeably absent. I’ve actually started pricing out other accommodations just in case the reviews dump even lower.
2표
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Not sure that contacting the corporation will provide any fast solution. There are some changes with the condo rentals at this location and I've heard there has been a recent change in management at the hotel itself. There are some wonderful people working at Sunscape PV who we love to reconnect with whenever we visit. We're remaining hopeful that there will be a turnaround in reviews before we arrive in February.
0표
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We booked a trip here back in October and reviews were good, what’s happening? We leave in 4 weeks, hope they see these reviews and work on the issues.
They obviously haven’t dealt with issues in the 4 months since that I visited. Seems to be getting worse from my October stay. Watch out for the predators in the lobby on the vacation upsells. It is not a time share, but a vacation club if if you have $60k US.
1표
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What happened to this resort? Under staffed? New management? So many horrible reviews. Thinking we need to stay elsewhere?
We stayed at Sunscape PV for 3 weeks in November and enjoyed ourselves overall. Food was average at the buffet with the omelette station being good, the Mexican restaurant was good while the Italian restaurant Da Marios was classy and great tasting. The concierge team led by Jorge gave us great service and the wait staff were mostly friendly and served well. The beach and water were nice though be prepared for the usual stream of vendors; a polite" no gracias " sends them on their way if you are not interested. While this isn't a 5 star resort we felt it was at least a solid 3.5 and the improvements are continuing. To us, Sunscape gave good value, the room was decent and we felt safe and cared for.
2표
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이전다음
123456122
이전다음
11
가격대
US$154 - US$347 (스탠다드룸 평균 요금 기준)
다음의 이름으로도 알려져 있습니다
holiday inn puerto vallarta hotel puerto vallartapuerto vallarta holiday innholiday inn puerto vallarta mexico
예전 이름:
Holiday Inn Resort Puerto Vallarta
위치
멕시코할리스코푸에르토 바야르타
객실 수
320
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