지원하지 않는 브라우저를 사용하고 계시므로,트립어드바이저 웹사이트가 올바르게 표시되지 않을 수도 있습니다.당사는 다음의 브라우저들을 지원합니다.:
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Passeig de Colom, 9, 08002 바르셀로나 스페인
호텔 웹사이트 방문
호텔 이메일
소개
장소
청결도
서비스
가격
Travellers' Choice 2018 수상
으뜸 시설
편의 시설
무료 초고속 인터넷(Wi-Fi)
수영장
룸서비스
휠체어 접근 가능
음식점
바/라운지
공항 교통편
공용 와이파이
드라이클리닝
회의실
헬스장/피트니스 센터
세탁 서비스
컨시어지
다국어 구사 가능 직원
콘퍼런스 시설
실외 수영장
아침식사 제공가능
더 보기
객실 특징
스위트
금연실
에어컨
장애인 시설 구비 객실
미니바
유용한 정보
호텔 스타일
산책로 전망
뛰어난 전망
호텔 등급
호텔 링크
호텔 웹사이트 방문
스페셜 요금:€295(EUR)
위치
전체 보기
100걷기를 좋아하는 사람에게 아주 좋음
등급: 100/100
1334음식점(0.5km 내)
458음식점(0.5km 내)
1,190리뷰
1,043사진
53질문 및 답변
0객실 팁
여행자 평가
  • 1,102
  • 77
  • 9
  • 2
  • 2
기간
여행자 유형
언어
  • 기타 언어
  • 필터
  • 한국어
다음을 언급하는 리뷰 보기
가격대비 호텔 위치도 좋고 괜찮은거 같아요 친구추천으로 갔는데 청결하고 서비스도 좋네요 추천합니다
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Hotel The Serras의 Director General Antonio B의 답변
2017년 12월 5일 답변 완료
Dear pgy11133, Thank you for choosing The Serras and taking the time to write a review about your experience with us. I was very pleased to have you describe The Serras as ¨Good value for money¨, that you found us to be in a great location and most of all that you found our team to be nice and helpful. Thank you very much. Our dedicated personnel truly work very hard to deliver an exceptional service so we truly appreciate your feedback although we were a little saddened by your 4 star rating and would like to know if there is anything that we could have done differently in order to improve your stay as we are always looking to improve our very high standards of service. My team and I thank you for your kind words and I personally look forward to welcoming you back the next time you visit Barcelona. Kind regards, Antonio Bignone General Manager
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바르셀로나에 호텔이 참 많은데, 가격대비 정말 괜찮은 호텔이에요. 친구 덕에 묵을 수 있었는데, 내부 시설도 깔끔한 편이고 뷰도 좋아서 야경보기도 좋아요^^ 재방문 의사 있습니다.
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Hotel The Serras의 Director General Antonio B의 답변
2017년 9월 7일 답변 완료
Dear JOO YOUNG L, I would like to personally thank you for choosing The Serras for your stay in Barcelona and taking the time to write a review about your experience with us. We were very pleased to read that you were happy with the price – quality ratio at The Serras and that you felt that we have good internal facilities but most of all that you would revisit us the next time you visit Barcelona! Thank you very much! We must admit however, that we found it rather challenging to understand your review and I must tell you that we were rather disappointed by your 3 star rating and would love to know if there is absolutely anything that we could have done differently in order to improve your experience with us? Our team makes it a daily commitment to continuously improve our very high standards of service so we would truly appreciate your feedback. It was truly a pleasure to personally take care of you throughout your stay with us. My team and I thank you for your kind words and I personally look forward to welcoming you back the next time you visit Barcelona. Kind regards, Antonio Bignone General Manager
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괜찮았어요 서비스도 친절하고 여러모로 좋은 추억을 만들게 되어서 좋았습니다 차후 재방문해서 또 들려보게 싶네요
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Hotel The Serras의 Director General Antonio B의 답변
2017년 9월 7일 답변 완료
Dear 스킨 티, Thank you for choosing The Serras for your stay in Barcelona and taking the time to write a review about your experience with us. I was delighted to read that you found our staff to be very friendly and that you made good memories throughout your stay at The Serras but most of all that you would like to visit us again in the future. Thank you very much! I must however add that I was rather saddened and disappointed with your 3 star rating and would love to hear back from you on what it is that we could have done differently in order to improve your stay with us? Each and every one of our team members works tirelessly to exceed guest expectations and deliver an exceptional hospitality experience, so we truly appreciate any feedback on how to improve our very high standards of service. My team and I thank you for your kind words and I personally look forward to welcoming you back the next time you visit us at The Serras. Kind regards, Antonio Bignone General Manager
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이 리뷰는 영문에서 기계 번역되었습니다. 기계 번역을 보시겠습니까?
우리는 2015년까지 Serras 호텔에 머물렀고, 2018년 7월 18일 다시 오고 싶었습니다. 이 서비스를 통해 아름다운 부티크 호텔입니다. 호텔 직원들은 매우 고객 서비스를 제공하였다. 완벽한 위치. 이 항구 근처에 있습니다. 객실은 넓고, 아름답게 장식되어 있습니다.
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이 호텔과의 제휴로 수집된 리뷰
Hotel The Serras의 Director General Antonio B의 답변
2018년 7월 24일 답변 완료
Dear renachoc, Thank you for choosing The Serras once again and taking the time to write a review about your experience with us. I was so pleased to read that you had another memorable stay with us, that you find our team to be very customer service oriented and our location perfect. Thank you very much. Our team is truly committed to offering an exceptional hospitality experience and creating unforgettable memories for our guests, so it is truly such a pleasure to receive such great feedback from you. I personally look forward to welcoming you back the next time you visit us at The Serras. Warm regards, Antonio Bignone General Manager
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바르셀로나 Serras 호텔은 제가 가본 가장 좋은 호텔 중 하나입니다. 저와 제 딸은
친절. 그들은 항상 반갑게 맞아주었고 음료 제공. 우리의 방은 완벽했습니다. 우리는 바르셀로나 볼 수 있는 발코니가 있었다. 호텔은 3살, 여전히 보였습니다. 충분히 La Rambla 거리 프라이버시를 위해 멀리 아직 걸어서 가까운 완벽한 위치에 있습니다.
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이 호텔과의 제휴로 수집된 리뷰
Hotel The Serras의 Director General Antonio B의 답변
2018년 7월 19일 답변 완료
Dear bbrenda4ever, Thank you for choosing The Serras for your stay in Barcelona and taking the time to write a review about your experience with us. I was so happy to have you describe The Serras as your ¨Home Away from Home¨, that you feel that we are one of the best hotels you've ever stayed at, and most of all that you and your daughter felt showered with kindness throughout your stay. Thank you very much! At The Serras we are truly committed to delivering a unique hospitality experience and treating our guests with exceptional care, so we truly appreciate your fantastic comments. It was a pleasure to personally take care of you and your daughter throughout your stay with us. My team and I thank you for your kind words and I personally look forward to welcoming you back at your new home in Barcelona. Kind regards, Antonio Bignone General Manager
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이전
앨범 카테고리
모든 사진여행자 사진객실 및 스위트식사수영장 및 해변가족 및 놀이 공간
트립어드바이저에서만 제공되는 전문가 사진Hotel The Serras
The Second Junior Suite at the Hotel The Serras
트립어드바이저에서만 제공되는 전문가 사진Hotel The Serras
The Executive Room at the Hotel The Serras
Room
운영자 제공 사진Hotel The Serras
Junior Suite The Serras
운영자 제공 사진Hotel The Serras
King size bed with Hypnos Mattress
이전
Is your hotel wheelchair accessible with an accessible room please? Ruth
The common areas are certainly accessible. I can't comment on the room because we did not request an accessible room. The hotel, and the service, is exceptional...so I would be very surprised if the could not accommodate you.
0표
모든 답변 보기
Is your hotel wheelchair accessible with an accessible room please? Ruth
Yes but the rooms are not large..the shower has a 1 inch rise elevators are large
0표
Which type of rooms dou you have bathtubs?
Do the rooms have a hair dryer? Also do you need an outlet converter for US electronics?
Yes and it is quite good. There are plenty of usb outlets in the room where you can plug in your devices.
0표
모든 답변 보기
Do you have an email address that goes directly to the concierge? Or an 800 number? Thank you.
Dear RMLLEL, here it's no possible to include an email address, so please, visit our website and send your request in "contact us". They will do their best to help you. Thank you, Carla
0표
이전
이전다음
11
가격대
US$270 - US$714 (스탠다드룸 평균 요금 기준)
위치
스페인카탈로니아바르셀로나바르셀로나Ciutat Vella (Old Town)바리오 고티코(바리 고딕)
객실 수
28
귀하의 트립어드바이저 리스팅이 맞습니까?
이 시설의 오너이거나 운영자입니까? 리뷰에 대한 답변 등록, 프로필 업데이트 등의 서비스를 누리려면 리스팅을 신청하십시오. 내 리스팅 신청하기