Hey, please can you let me know what brand and model the Baby Monitor is that you use in the hotel? We stayed with you recently and the quality of the picture was excellent! We need to buy a new one so it would be great to know! Many thanks

If I book a cosy room, can I just bring my child’s ready bed or will you put a toddler bed in there?

We have previously stayed at new Park Manor and Ickworth. Although the creche and facilities were great (which entices us to try your hotel next), the food was pretty poor at both - overpriced and the breakfast options were more limited than any other hotel we have stayed at – no bananas or fresh fruit and hard to eat healthily. But most concerning was that the food options for kids at Ickworth were terribly unhealthy, high fat, high salt, high sugar, zero vegetables or protein! Truly shockingly bad. New park Manor was healthier but totally unreasonable, beans on toast for a two-year-old was £7 and took an age to arrive. It just made us feel as if we were being completely ripped off and assume that the hotel was desperate for money - we would prefer to just pay more for the room than feel cornered like that. The rest of the experience at both places was simply fantastic though (facilities, staff, bikes, mini dressing gowns, bottle sterilising, crèche, pool, staff, soft play area, kids toys, atmosphere etc - truly remarkable) hence we are really keen to try Woolley Grange because the concept of this hotel group is so good (& staff have been fabulous) and we want to find a hotel that doesn’t let down on food so that we can return with friends every year. WG looks great especially as children are allowed to collect eggs from the hens in the morning, which our kids would love! We are concerned though about the quality of the food because of our experience in the other two hotels in your group and whether this will just leave us frustrated. Please can you advise: 1. Are your breakfast options as limited as the other two hotels (is there fresh fruit available rather than chopped up fruit in juice?) Are things like oranges, apples, bananas available as in most other hotels? If not, we will bring some with us and is it okay for us to bring these down to breakfast so our children can have them? 2. Do the children’s evening meals include healthy fresh options or is it mainly deep-fried stuff, chips, pizzas etc? 3. Do the children have to wait for parents to select from a menu and then the food to be prepared (expecting a child to wait 20 minutes at a table proved tricky for us at NPM) or is it a buffet option like ickworth (that’s a lot easier)? 4. Do you also charge £7 for a toddler portion of beans on toast or does £7 cover starter, pudding etc too?

Hi, does the baby listening service include a camera on the monitor or is it just a sound monitor?

We plan to visit the area in early August and will be traveling from London to Bath via train. What transportation options are available from the train station to your hotel? Also, what room or rooms do you suggest for 5. A couple, one grandfather and 2 teen boys. Thank you Rebecca