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If I check out after 12, how much should I pay?
I reserved and paid by tripadvisor for 4 adults stay at this hotel.
Booking system search to Room for 4adults but this room stay only 2adults.
I wish to cancel this reserved to hotel.
But they rejected as "booking was not allowed cancellation & payment was charge under non-refundable basis."
I paid 5,467HK$, 820,384KRW just 2days stay.
If 2adults stay this room, why searched this room?
My visit to HK very close 16 Dec, I don't have time this problem resolve.
If tripadvisor guide me, I can send for email all history.
It's very bad case tripadvisor and hotel related system.
I don't want to bad situations our family trip with this matter.
I will ask for your help urgent.
Hi. I had reserved Executive Suite room hotel website for 4persons stay searched at 16-18th Dec.
Booking number is RKH1018385897M.
Is this room type can stay for 4person?
because I guess this room is double or twin bed. I just search for 4persons stay but this room can reserved in hotel website.
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