트립어드바이저에 지불하는 금액이 표시된 가격 순서에 미치는 영향입니다. 객실 유형은 다를 수 있습니다.
각 시설의 예약 프로모션 리스팅에는 트립어드바이저 파트너가 트립어드바이저에 결제한 보상이 반영됩니다. 표시된 가격은 여러 객실 유형에 해당하는 가격일 수 있습니다. 표시된 가격은 이용자가 검색한 시점에 트립어드바이저 파트너가 제공한 가장 저렴한 객실 유형에 해당하면서 예약 가능한 최저가입니다.
The Condotel Mediapura at Casa Grande Residence
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Short version: location (part of Kota Kasablanka shopping mall complex) is very good, apartment is OK(ish), management is crap. I will not be staying there again.
Because I was arriving very late and this is a serviced apartment, I arranged to have a friend pick up the key. Even though they had all credit card details via Booking.com, they demanded a deposit when my friend arrived to pick it up. They claimed that they could not process my Amex . When I arrived at 1 AM, after flying 12 hours, I found there was no hot water and the free internet was not working.The next day three different people from Mediapura hounded me for the payment, but did not fix the hot water and internet issues. Only when we met in the evening (I did come for business meetings after all), and refused to pay, did they fix the Internet and find out that the miniature hot water boiler (less than 5 minutes shower time), was operated with the same switch that controlled the bathroom lights and the very noisy extruder fan. I am 100% sure that if I did not have the leverage of the payment, they would not have bothered about either issue.
In addition I was told that the apartment would be cleaned and sheets changed every 3 days, but in the 5 that I was there, no one ever came.
The water cooler ran out of water, and the spare jug was empty...only took Medipura till lunch time the next day to come to replace.
The apartment itself is OK - except for the horrible vinyl sofa, the air conditioners need servicing (no surprise there), kitchen has a big fridge, and there are lots of mirrors - everywhere.
The outdoor pool and gym are great.
Because I was arriving very late and this is a serviced apartment, I arranged to have a friend pick up the key. Even though they had all credit card details via Booking.com, they demanded a deposit when my friend arrived to pick it up. They claimed that they could not process my Amex . When I arrived at 1 AM, after flying 12 hours, I found there was no hot water and the free internet was not working.The next day three different people from Mediapura hounded me for the payment, but did not fix the hot water and internet issues. Only when we met in the evening (I did come for business meetings after all), and refused to pay, did they fix the Internet and find out that the miniature hot water boiler (less than 5 minutes shower time), was operated with the same switch that controlled the bathroom lights and the very noisy extruder fan. I am 100% sure that if I did not have the leverage of the payment, they would not have bothered about either issue.
In addition I was told that the apartment would be cleaned and sheets changed every 3 days, but in the 5 that I was there, no one ever came.
The water cooler ran out of water, and the spare jug was empty...only took Medipura till lunch time the next day to come to replace.
The apartment itself is OK - except for the horrible vinyl sofa, the air conditioners need servicing (no surprise there), kitchen has a big fridge, and there are lots of mirrors - everywhere.
The outdoor pool and gym are great.
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숙박 날짜: 2018년 9월여행 유형: 출장으로 여행함
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이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다. 트립어드바이저에서는 리뷰를 확인합니다.
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