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보라카이 업타운
Boracay Uptown

여행자 사진 (309)
객실 및 스위트 (220)
수영장 및 해변 (103)

소개

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호텔 스타일
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트렌디
호텔 등급
268리뷰
640사진
15질문 및 답변
4객실 팁
여행자 평가
  • 68
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+2
8번째 보라카이 방문. 가족여행으로만. 만6.10세 아들 둘. 친정아버지 남편. 함께. 위치는 최고이다. 1층에 라이브 겸용 레스토랑 잇음. 밤만되면 꽉차고 라이브공연으로. 불빛조명으로 분위기 최고. 더블베드 두개. 수압은 야함. 조식은 종류 별로 루프탑 수영장 작지만. 이용객 많지 않아 놀만하다. 일몰보며 놀수잇음. 옆에 샤워실. 화장실 잇음.
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보라카이 세번째 방문 하면서 2박 묵었던 호텔이에요. 스테이션2 에 위치해있고 디몰 코 앞이라 보라카이 처음 가보는 친구들 때문에 묵은 곳인데 위치적으로는 아주 좋아요~ 가장 윗층에 있는 수영장도 크지는 않지만 적당한 수준. 다만 바다 앞에 심어진 나무들이 많아서 바다가 훤히 보이진 않아요. 그리고 하나 불만이.. 낮에 수영하고 잠깐 방에 가보니 침대 밑에 엄지손가락만한 바퀴벌레가 배를 뒤집어 까고 죽어 있더라구요.. 하... 저 정말 여행 좋아해서 호텔뿐 아니라 에어비앤비 숙소에도 많이
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디몰입구 스테이션2 바로 앞 위치 최고의 위치 다만 욕실 샤워기 수압이 너무 약함 룸안에 에어컨에서 물도 샘.. 위치가 다 한 곳
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보라카이 업타운의 Director of Sales Raffy M의 답변
2017년 7월 9일 답변 완료
Hi 0217mi, Thanks for staying with us during your Boracay holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We apologize and thank you for bringing to our attention some of your dissatisfaction. We’ll have our maintenance team check with regards to the water pressure you mentioned. We hope that the rest of our service and amenities somehow defrayed the displeasure you had and appreciate the patience you’ve extended. At any rate, we would love to have you with us again at Boracay Uptown and be grateful for the chance to somehow make it up to you. Much obliged. Raffy
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위치는 디몰 바로 옆이라 편합니다. 서비스도 좋았습니다. 조식은 좀 별로였습니다. 방에 커튼이 있지만 아무래도 복도 쪽이 통유리라 좀 불편합니다. 수영장도 경치나 시설이 좋지만 그늘이 없습니다.
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보라카이 업타운의 Director of Sales Raffy M의 답변
2017년 5월 8일 답변 완료
Hi Egg_Dad, Thanks for staying with us during your Boracay holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We apologize and thank you for bringing to our attention some of your dissatisfaction's. We’ll have our dining team improve our breakfast. We’ll also have our maintenance team look into the details you mentioned and have them sorted out. We hope that the rest of our service and amenities somehow defrayed the displeasure's you had and appreciate the patience you’ve extended. At any rate, we would love to have you with us again at Boracay Uptown and be grateful for the chance to somehow make it up to you. Much obliged. Raffy
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입구는 스테이션2라서 위치가 좋은데 객실에서는 바다가 안보여요 가격대비는 추천합니다 일단 직원들은 매우 친절하구요 인피니트풀은 아주 좋아요 하지만 우기때는 비추해요 화이트비치에 바람막이를 설치해서 비치뷰지만 비치가 잘안보여요 또르르 와이파이는 객실에선 거의 안터지고 로비 조식당 복도에서는 터졌어요~~
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보라카이 업타운의 Director of Sales Raffy M의 답변
2016년 11월 15일 답변 완료
Hi , Thanks for staying with us during your Boracay holiday. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Boracay Uptown in the near future. Much obliged. Raffy
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이전
앨범 카테고리
모든 사진여행자 사진객실 및 스위트수영장 및 해변식사
트립어드바이저에서만 제공되는 전문가 사진보라카이 업타운
The Executive Suite at the Boracay Uptown
트립어드바이저에서만 제공되는 전문가 사진보라카이 업타운
The Executive Suite at the Boracay Uptown
트립어드바이저에서만 제공되는 전문가 사진보라카이 업타운
The Executive Suite at the Boracay Uptown
트립어드바이저에서만 제공되는 전문가 사진보라카이 업타운
The Executive Suite at the Boracay Uptown
트립어드바이저에서만 제공되는 전문가 사진보라카이 업타운
The Deluxe Room at the Boracay Uptown
이전다음
12345644
Not one to usually take the time to complain about things but I really feel that you should hear of my experience. i checked in your place 1st March with my family. I have read about a lot of good comments of your resort, I have even booked a Suite although it was quite costy. My family was excited to stay with you to enjoy the holidays. Sadly it fell apart after we checked in one of Suite. The floor was extremely dirty and musty. I couldn't believe that it was a CLEAN room to sell your customers. In addition we have noticed so many mosquitoes in the room, my sun's got bitten by 3 mosquitoes in a few mins. I immediately called Housekeeping to clean and spray the room thoroughly. Housekeeping staff came and spray the areas but they suggested to change a room. Your staff showed me the room right next to my Suite but I don't think moving to another room doesn't prevent a bunch of mosquitos coming from the old room. I have discussed with my family and decided to check our as we didn't want to spend more time fighting with insects and dirtiness. I spoke to reception to check out and asked for a refund but they said No. They kept saying to change to another room. I didn't want to argue further wasting my valuable time so I just left without any compensation. I lost my $650 within 2hours. Later I had to spend half of my day to find another accommodation. This is certainly not my responsibility who made your customer walk out because of your house condition. I felt you never cleaned the floor and never conducted a regular pest control. It would be really appreciated if your general manager contact me through my email how will you compensate my unpleasant experience. Looking forward to your response. Regards, Juha Lee
Not one to usually take the time to complain about things but I really feel that you should hear of my experience. i checked in your place 1st March with my family. I have read about a lot of good comments of your resort, I have even booked a Suite although it was quite costy. My family was excited to stay with you to enjoy the holidays. Sadly it fell apart after we checked in one of Suite. The floor was extremely dirty and musty. I couldn't believe that it was a CLEAN room to sell your customers. In addition we have noticed so many mosquitoes in the room, my sun's got bitten by 3 mosquitoes in a few mins. I immediately called Housekeeping to clean and spray the room thoroughly. Housekeeping staff came and spray the areas but they suggested to change a room. Your staff showed me the room right next to my Suite but I don't think moving to another room doesn't prevent a bunch of mosquitos coming from the old room. I have discussed with my family and decided to check our as we didn't want to spend more time fighting with insects and dirtiness. I spoke to reception to check out and asked for a refund but they said No. They kept saying to change to another room. I didn't want to argue further wasting my valuable time so I just left without any compensation. I lost my $650 within 2hours. Later I had to spend half of my day to find another accommodation. This is certainly not my responsibility who made your customer walk out because of your house condition. I felt you never cleaned the floor and never conducted a regular pest control. It would be really appreciated if your general manager contact me through my email how will you compensate my unpleasant experience. Looking forward to your response. Regards, Juha Lee
Not one to usually take the time to complain about things but I really feel that you should hear of my experience. i checked in your place 1st March with my family. I have read about a lot of good comments of your resort, I have even booked a Suite although it was quite costy. My family was excited to stay with you to enjoy the holidays. Sadly it fell apart after we checked in one of Suite. The floor was extremely dirty and musty. I couldn't believe that it was a CLEAN room to sell your customers. In addition we have noticed so many mosquitoes in the room, my sun's got bitten by 3 mosquitoes in a few mins. I immediately called Housekeeping to clean and spray the room thoroughly. Housekeeping staff came and spray the areas but they suggested to change a room. Your staff showed me the room right next to my Suite but I don't think moving to another room doesn't prevent a bunch of mosquitos coming from the old room. I have discussed with my family and decided to check our as we didn't want to spend more time fighting with insects and dirtiness. I spoke to reception to check out and asked for a refund but they said No. They kept saying to change to another room. I didn't want to argue further wasting my valuable time so I just left without any compensation. I lost my $650 within 2hours. Later I had to spend half of my day to find another accommodation. This is certainly not my responsibility who made your customer walk out because of your house condition. I felt you never cleaned the floor and never conducted a regular pest control. It would be really appreciated if your general manager contact me through my email how will you compensate my unpleasant experience. Looking forward to your response. Regards,
請問游泳池的開放時間?
Was wondering if there's hot water available in this hotel?
이전다음
123
"바다전망이 좋긴하지만 비치와 가까워 저녁에는 조금 시끄러울수 있습니다."
"돈을 조금 더 주더라도 바다가 보이는 객실을 추천함 (4층 객실)"
"숙박기간동안 매너없는 손님은 없었지만... 수영장 이용객이 있을때 1층 수영장 옆 객실에 모든 소리가 다 들립니다."
"일반룸은 공기가 잘통하지 않구요.. 뒷배경은 정말 안좋음"
가격대
US$119 - US$274 (스탠다드룸 평균 요금 기준)
위치
필리핀비자야스Panay IslandAklan ProvinceMalay보라카이
객실 수
28
귀하의 트립어드바이저 리스팅이 맞습니까?
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