We have a reservation for Jan 17and 18th. I m a little worried about the carpet stains, smell and noise. We are 73 and 78 and would like a ground floor and also a room that is very quiet. If you have an elevator that would be ok but we want a nice room and extremely clean
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Jenny J님의 답변 | 시설 담당자 |
Thank you so much for your question! We are very excited for your arrival! I can assure you that all in room carpets will be replaced with new by the time you arrive. We are under a new Product Development Plan... 더 보기
Thank you so much for your question! We are very excited for your arrival! I can assure you that all in room carpets will be replaced with new by the time you arrive. We are under a new Product Development Plan so you will be expecting new carpet, paint, chairs and more! I will also definitely assign a ground floor room that is facing parking for you as well. I would recommend you to also read reviews on other hotel sites as there are many guests who loved the rooms and service. We received 4.4-4.5 out of 5 for cleanliness and service from over hundreds of guests. We pride ourselves to provide comfort and value, most importantly, to exceed your expectations!
I am here to answer any of your questions and please let me know if you need directions or list of restaurants and events? and Is there any additional requests that we need to aware of?
I look forward to serving!
Jenny Jin Hull
General Manager at Comfort Inn Pomona
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