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파노라믹 겟어웨이
The Panoramic Getaway

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이 리뷰는 영문에서 기계 번역되었습니다. 기계 번역을 보시겠습니까?
이 독특한 작은 호텔이고 정말 무나르. 아주 큰 새 건물 이지만, 매우 깨끗하고 잘 관리되어. 2 가지 이유 간 성능 비교 - 음식이 좋지 않더라고요. 더 나은 맛 을 업그레이드하는 데 필요한 요리사가 음식의 질과 - 특히 레스토랑의 직원들은 고객 서비스 훈련 중 하나일 수 있다 남자와 친절함. 특히 이 호텔에서 본 제 딸이 수석 사람이 와서 꽃이 되며 그는 그 저녁 식사 테이블 및 제거됩니다. 그 때 말해주겠다고 을 망치고 그 이유를 물었다. 어떤 바보가. 제 딸이 매우 좋아하는 꽃
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파노라믹 겟어웨이의 Owner SonaBennett의 답변
2017년 8월 6일 답변 완료
Dear Kapil Ji Your review does not provide for great reading...but that's how things might turn in to at times.. We accept such situations with humility and look for ways to improve where things are not up to the mark after a proper analysis. We also understand that you have exercised your freedom in expressing your views openly and freely and I am sure you would want us to do the same. From your opening lines its clear that the property has done well where it mattered the most. Thank you. Well...the rest of the review poses two problems. One, you have called the breakfast spread "Pathetic" insulting both GOD who provided for it and the people who made it. Living here in the hotel and being in touch with the F&B department on an hourly basis I can vouch for the fact that the food made here can be ; not to one's liking , less tasty, or even poorly made, but NEVER PATHETIC. People are dying out there of starvation and I don't think that "Pathetic" is the word one should choose to describe food. Its clear that the flower experience made you insult the food on the table. According to me its extremely insensitive and thoughtless to write such things on a public forum. However I have no objection to your general rating of 3 stars as everyone has the freedom to decide how many stars a property should get at the end of the day. Let's now deal with the issue of Flower. Taking cognizance of just what you have written I would only appreciate my staff who did what was required to save a piece of hotel property - even if that was just a flower. I have taught them this "no one has any right to destroy anything that is placed there for the benefit of all". I am glad that it is being followed to the letter. Everyday we have some or the other case of hotel property being spoiled , sometimes its the hand towel that is used for wiping shoes, sometimes its the kettle ( which is meant for boiling water alone) that gets used for cooking Maggie noodles, sometimes its children who are left off the hook by the parents who run amok and drop things. The Panoramic Getaway is a hotel and not a bus stand. So we ensure that order prevails through a series of measures like fines, warnings and even eviction. Unless certain rules are enforced , the next guest who checks in to the hotel will have a tough time. Ultimately , the Panoramic Getaway stands for all guests who have a right to -as you said-"very neat and well maintained" surroundings and strict application of rules are meant to achieve that. For this we have only one role model- "Singapore". A full house does throw things out of gear once in a while and finding a table for breakfast might involve some waiting but I humbly request our patrons to adjust and accommodate with the situation and we would in turn do everything in our power to ease things out. It also happens when 90% of guests arrive between 9.30 to 10.30 am. Had it not been for your review I would not get a chance to express all these which I wanted to do for a long time..so thank you very much. Best regards Sona Bennett
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괜찮은 호텔, 이 새 등록 정보, 고객 서비스는 아주 나쁘진 않지만, 특히 리셉션은 매우 무례한 씨 jancy. 전기는 자주 떨어져가는 밤, 그녀는 무례한 답글 jancy 불만 때 씨. 침대 크기 에 대해서 불평 할 때, 그녀는 가지 해당 호텔은 5성급, 이러한 태도는 믿을 수가 없습니다. 하지만 좋은 점은, 이 호텔은 멋진 수영장, 개별 가족 수영장 & 성인 수영장, 아이들이 놀 수 있는 공간. 아침 식사는 평균 수준이지만 비용이 비싼 작은 다양한 뷔페 저녁 식사와 함께. 와이파이 속도도
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파노라믹 겟어웨이의 Owner SonaBennett의 답변
2017년 7월 26일 답변 완료
Dear Guest, Honestly I cannot thank you for your words...because like a news report it only gives half the story. The rest is always below the surface and it is up to the hotel to bring up the hidden part that is so conveniently overlooked. First of all we appreciate you for the good words on the facilities available. We are only a hotel and not a powerhouse ...if the grid has an issue it is the government's problem. Kindly don"t blame the hotel for it. In our case a "comprehensive working power back up arrangement" is in place. That is the best we can do. It includes uninterrupted working of TV's , wifi , emergency lights in all common areas, rooms and bath rooms. Only the lift will have a 30 second interruption. Power breakdowns affects no one practically. Ms Jancy was personally spoken to and I discovered that you were demanding two King Size beds in a twin bed room. Well... hotels ordinarily have two 4 ft wide beds in a twin bed room and nothing more. She was right when she said that this is the norm in a five star hotel.I do not see the need to be apologetic for speaking out the truth. Besides you were given a change of room. Shall we now move to the untold part..? Specially for the benefit of the readers of this review. Your child caused a major damage to the hotel by breaking the huge glass panel of the room costing the hotel upwards Rs 12000 and two days of cleaning and repair. And we did not charge you for it. I am sure that such a magnanimous gesture was taken as part of the bad customer experience by you...! I have just one thing to say to the world in this matter. We seriously believe in taking great care of our guests -as vouched by so many great reviwers in these pages- and are undeterred in our endevour even if occasional half truths do appear. Sona Bennett
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안녕하세요 우리는 한 가족 여행으로 방문한 이틀 동안 케랄라 및 파노라마. 어서 상쾌하고 편안했어요. 하게 좋은 호텔이었던 싱가포르 여행 그 호텔 보다 훨씬 좋은 시드니의 파노라마 수도 있습니다. 우리는 우리의 시간 소비 전체에 대한 디톡싱에 호텔에 빠져드는 자신의 활동 한 분이 조금이라도 찾을 수 없습니다. 특히나 아이들이 즐길 활동 은 특히 테이블 축구. 우리는 한 시간 동안 패밀리 수영장과 아름다운 전망도 있었어요. 무엇보다도, 이 식당은 그냥 즐거운 음식을 즐기는 철저하게 기뻤고 직원들도
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파노라믹 겟어웨이의 Owner SonaBennett의 답변
2017년 7월 21일 답변 완료
Dear Most valued guest, Many thanks for the lovely words of appreciation. Though I am not sure how well we compare ourselves with the best in Singapore and Sydney your words are indeed reassuring. Whatever one does, has to be with the best of effort and intentions that leads to fantastic results like the one you experienced. Surely we would love to see that this wholesome experience is felt by more and more people and I can promise you that no stone will be left unturned to keep up the good show. We would like to appreciate you again for choosing to stay with us and for telling the world about your fine stay through TripAdvisor forum. Hopefully we will catch up with you all down under in the near future. Best regards Sona Bennett
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+3
로맨틱한 놀라운 호텔에 묵어본 중 가장 환상적인 호텔. 나는 세 개의 수영장과 옥상 정원 장식 감동. 저는 이 호텔이 모든 것을 호텔에서 숙박 추천 한 무나르
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파노라믹 겟어웨이의 Owner SonaBennett의 답변
2017년 7월 21일 답변 완료
Dear Most valued guest, Cannot find suitable words to thank you for this outstanding review..,that is from the heart. Everyone working here with 100% dedication deserves this appreciation and your recommendation of it to all future guests out there is very very rewarding for all of us. I have seen that you put in a good word about us on other platforms as well...thank you very much. It was pleasure being at your service and looking for more opportunities to do so. Best regardas Sona Bennett
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멋진 방. 5 중 의 시설 - 별 숙박. 꼭대기 층에 있는 수영장이 가장 큰 부분. 떠 있는 멋진 풍경의 아름다움을 소중히 할 수 있다. 수영장도 아주 아주 잘 유지 되어. 확인하는 동안 - 에, 우리는 우리의 결혼 기념일이 있겠다고 1, & 하는 편이라 이 호텔 최고의 방. 우리는 최고의 방에 부탁을 하지 않았다, 블랙 포레스트 케익도 서비스로 받은 최고의 (500 gms) - 즐거운 놀라움. 감사합니다 " 를 파노라마 여행 " 우리의 특별한 날을 더욱 특별하게.
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파노라믹 겟어웨이의 Owner SonaBennett의 답변
2017년 7월 16일 답변 완료
Dear Ms Mohinee, Everything is beautiful about this review starting with the profile picture, the experience, the pool, the 500 gms cake :) .... We were overjoyed to read about your fine stay at the Panoramic Getaway . Of course, the little things in life make all the difference and we are happy to have been of assistance on your special day. I am sure you will share your experience with your friends and family and we can look forward to serving more lovely guests like you in future. Best regards, Sona Bennett
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이전
앨범 카테고리
모든 사진여행자 사진객실 및 스위트수영장 및 해변식사가족 및 놀이 공간비지니스 센터 및 이벤트 룸
운영자 제공 사진파노라믹 겟어웨이
Suite
이전다음
12345627
First of all, The Panoramic Gataway is a five star hotel in Munnar (not a resort). Well, water in the swimming pool is warm enough even in the nights of November and you could have no problems while using it with your kids.
0표
Hi, Does the kids zone have play stations.
We did not really give our attention to this detail, since only me and my wife stayed at Panoramic Getaway. I am therefore unable to confirm whether of not they had play stations in the kids zone. Really very sorry.
0표
Does the Club suite have a view or balcony? ??
Yes I think all rooms had wonderful views and a balcony Kind regards Tony
1표
모든 답변 보기
Is there is a bar in your Hotel
No, there isn't. There are no bars in any of the hotels in Munnar. Except, maybe Club Mahindra. There is a liquor retail outlet in munnar town, but all brands may not be available. There was a liquor outlet retailing all brands in Adimali a town on the way to munnar but after the recent court ruling that has shut down. A word of advice whenever you are travelling to kerala please carry your own liquor as the state has partial prohibition. Only 5 stars and state run liquor outlets can serve alcohol. And after the recent ruling even many 5 stars have had to stop servind liquor
0표
모든 답변 보기
Is there is a bar in your Hotel
No. As it is banned in kerala.
0표
모든 답변 보기
이전다음
123
이전다음
11
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US$119 - US$303 (스탠다드룸 평균 요금 기준)
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인도케랄라Idukki District무나르Chithirapuram
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55
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