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호텔 다이렉트 프로모션!힐튼 Honors 할인
가격은 트립어드바이저 파트너가 안내하는 것으로 파트너가 파악하고 있는 모든 세금과 수수료를 포함한 1박 객실 요금을 반영합니다. 자세한 정보는 파트너사에 문의하세요.
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인기 있는 호텔 비교
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- 필터
I found myself with a leak in my home which left me without any hot water or heating, and a big square cut open in my living room ceiling by an asbestos contractor as part of an ongoing emergency repair over the festive period. I had to get online to be able to work. I am a key worker responsible for the backbone of many important and critical sectors of the country. I booked a room on a “workspaces” day rate for a single person, just for the day, specifically so I could plug my laptop in on the desk and do some work. However, while en route to the hotel, I received a call from Chris (I think that was his name) asking me the reason for my stay. After telling him of the above, he agreed to let me have a room. 5 minutes later, Chris calls again to tell me I am not welcome at the hotel and I would only be welcome if I was an NHS key worker. All other key workers don’t matter. Little does Chris know about my job, and little does he know about his own job and how to behave and talk to people. I expected more from this hotel, especially as a diamond member. In a nutshell, I was walked from an empty hotel without any valid reason or willingness to listen. And I was spoken to like dirt. It can’t get worse than this. I won’t let this single disgusting experience stop me from staying my nights at Hilton brands, but I certainly won’t be in a hurry to stay or recommend this one in Blackburn. The Premier Inn provides a much better service in this town!…
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숙박 날짜: 2021년 1월여행 유형: 출장 목적으로 여행함
도움이 됨
Hampton By Hilton Blackburn의 General Manager Samantha Strefford의 답변
5주 전에 답변함
Hi 301zacb, Thank you for your time on the telephone earlier to discuss your above review. As disappointing it is to receive a 1 star review when all of our other feedback has been fantastic I understand your frustrations with having to explain your reason for stay due to the GOV guidelines at the time. We do accept all key workers who need to travel for business essential stays. The team do their upmost to make all guest feel welcomed in these strange and un-certain circumstance. My apologies, that on this occasion you felt disappointed and did not experience the hotel and the fantastic service that we are so proud of. I do hope that this experience has not deterred you from staying with us in the future. Kind Regards, Sam
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Had a lovely couple nights at this hotel. Clean and fresh, from begging to end, everything was perfect. The staff were absolutely super, a special thank you to Victoria, Chloe and Nas... look forward to visiting again in future.
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숙박 날짜: 2020년 12월여행 유형: 가족과 여행함
도움이 됨
Hampton By Hilton Blackburn의 General Manager Samantha Strefford의 답변
2021년 1월 2일 답변 완료
Dear Vahab86, Thank you for your 5 star review. We really do appreciate your feedback. I will make sure Victoria, Chloe & Nas see this and will thank them personally for making you feel so welcome. I do hope we see you again soon. Kind Regards, Sam
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I was in Blackburn on business and heard this hotel had just opened.. placed on Frontier Retail Park it was ideally located to my place of work. I was welcomed with smiles on every face I encountered nothing was beyond the team. The hotel is so modern and everything was sparkling brand new and spotlessly clean I had the grab & go bag in the morning which had everything I needed for the rush to work- I was almost late, getting as much time in the bed as I could!! Cant wait to go back!
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숙박 날짜: 2020년 12월여행 유형: 출장 목적으로 여행함
도움이 됨
Hampton By Hilton Blackburn의 General Manager Samantha Strefford의 답변
2020년 12월 7일 답변 완료
Hi cmQ2241ER, Thank you for your fantastic review! We are really pleased that the team you met went out of their way to ensure you had a comfortable and enjoyable stay. I do hope we see you again soon in Blackburn. Kind Regards,
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I chose to stay at the Hampton as I was in Blackburn on business and heard it was a newly built hotel with a huge car park and I can definitely say I was not disappointed. Upon arrival I was greeted with a very warm welcome. The staff and the service throughout my stay were both amazing! The hotel is modern and the cleanliness is outstanding. Breakfast is a grab & go bag with plenty inside! This is definitely a hotel I would recommend when staying in Blackburn and I will be returning!
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숙박 날짜: 2020년 12월여행 유형: 출장 목적으로 여행함
1개의 도움이 되는 리뷰
도움이 됨
Hampton By Hilton Blackburn의 General Manager Samantha Strefford의 답변
2020년 12월 5일 답변 완료
Hi Katie, Thank you for your 5 star review! We are thrilled that you had an excellent stay on our opening night and enjoyed the breakfast offering. We do hope to see you again soon. Take care and stay safe!
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위치
영국영국랭커셔(주)블랙번
객실 수
152
귀하의 트립어드바이저 리스팅이 맞습니까?
이 시설의 오너이거나 운영자입니까? 리뷰에 대한 답변 등록, 프로필 업데이트 등의 서비스를 누리려면 리스팅을 신청하십시오.
내 리스팅 신청하기 Hampton By Hilton Blackburn에 대해 자주 묻는 질문
Hampton By Hilton Blackburn에서 가까운 인기 관광명소에는 어떤 것이 있습니까?
주요 인근 관광명소는 Delph Donkey(1.0 km)입니다.
Hampton By Hilton Blackburn의 편의 시설에는 어떤 것이 있습니까?
제공되는 더 인기 있는 주요 편의 시설은 무료 조식, 라운지 및 피트니스 센터입니다.
Hampton By Hilton Blackburn에서 사용할 수 있는 객실 비품에는 어떤 것이 있습니까?
주요 인기 객실 편의 시설은 에어컨, 평면 TV 및 암막 커튼입니다.
Hampton By Hilton Blackburn에서 이용할 수 있는 음식 및 음료 옵션에는 무엇이 있습니까?
고객이 숙박하는 동안 무료 조식, 라운지 및 스낵 바을(를) 이용할 수 있습니다.
Hampton By Hilton Blackburn와(과) 가까운 음식점에는 어떤 것이 있습니까?
위치가 편리한 주요 음식점에는 O'Marleys Red Lion, Burnley Road Fish & Chips 및 Old Mother Redcap입니다.
Hampton By Hilton Blackburn 근처에 유적지가 있습니까?
많은 여행자가 Pendle Hill(15.8 km), Samlesbury Hall(9.1 km) 및 Clitheroe Castle(13.6 km) 방문을 즐깁니다.
Hampton By Hilton Blackburn이(가) 가까이에 있습니까?
예, 휠체어 접근 가능을(를) 제공합니다. 구체적인 문의 사항은 미리 전화하여 확인하는 것이 좋습니다.