Dear Chul Woo Lee,
Many thanks for having taken the time to write a review of your stay at our hotel. You've booked one of our economy twin rooms (low budget room) for 2 persons only and upon check-in you've lied to us several times regarding the correct amount of persons staying in that room. We had to find out that you left your 13 year old daughter hiding accross the street of the hotel in an foreign country and foreign city all alone. What kind of holiday experience you're giving your daughter acting like that? Later you tried to smuggle your daughter into the hotel without success. Please note that this can be considered as fraud but we've tried to seek the best possible solution for you and your family but you weren't cooperative at all and even your wife was angry at you! Imagine an emergency occurs (fire or else) in the hotel and the staff doesn't even have the knowledge that there's an extra person around somewhere! At least your daughter was very happy to fondle our dog and was very happy to receive a Lollipop from us. Further more all our rooms are equipped with heaters that can be regulated manually giving each client the possibility to determine them self the temperature they want the room their staying in to be. Anyway we wish you and escpecially your family a nice remaining journey in Switzerland. Br, Hotel Rössli GmbH