Dear Jung-Kyun Y,
Xin Chao, Thank you for staying with us and posting your review.

We are delighted that we could offer you our great personalized service and hopefully we were also able to create some memorable moments throughout your stay.

As you know without constructive feedback and appreciation it is not possible to attain excellence, I shall cascade your appreciation to the team.

Please do not hesitate to contact us on info@muongthanhluxuryphuquoc.com directly, should we be of help for any further assistance or booking.

Looking forward to welcoming you back soon
Warm regards
Kaley

Dear Jung-Kyun Y,

Thank you for spending the time to tell us about your stay at the Muong Thanh Luxury Phu Quoc Hotel

I feel really sorry to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies.

Regarding Spa services, we have discussed with our partner management to constantly train and improve the skills of staffs. I firmly believe that the workmanship of an employee has improved significantly.

I hope that you will give us another opportunity to welcome you back to the Muong Thanh Luxury Phu Quoc and provide you with a genuine hassle-free experience.

If you would like to have any futher assistance, please feel free contact with us on telephone or at email below:
- ADOS@phuquoc.muongthanh.vn
- FOM@phuquoc.muongthanh.vn
- Operator: 0297.364.5555 or hotline 098.1771.999

Best regards,

Tran Manh Hung
General manager