Dear _U3694IE,
Thank you for sharing such a detailed and heartwarming review! We’re truly honored to have been the hotel you were most looking forward to, and even more delighted that we exceeded your expectations.
It’s wonderful to hear that you enjoyed the room condition, the stunning three-tiered swimming pool, and the relaxing private hot spring pool. We’re also glad that Dewa, along with the rest of our team, could make your stay comfortable, especially during the challenging time when your wife wasn’t feeling well. Our staff takes great pride in offering genuine care and support to our guests, and your kind words mean the world to us.
We’re thrilled that you enjoyed the room service and the private pool experience, and we truly appreciate your recommendation. We hope to welcome you back on your next trip to Bali for another exceptional stay!
Wishing you and your wife all the best,
Koko
Resort Manager