체크인 시간이 2시이나 제가 원하는 방을 위해 체크인이 1시간 반이나 늦어졌습니다.. 조금 아쉬운 점이에요. 자전거도 핸들이 돌아가있거나 바퀴가 바람이 다 빠져있는데 수리가 되면 좋을 것 같아요. 그리고 첫 날 저녁에 리셉션 직원이 조식의 경우 레스토랑을 이용하면 추가 비용을 내야한다고 했었는데 아니었어요. 어플에도 조식을 선택하면 레스토랑의 경우 THB가 추가 되는 것처럼 오인될 수 있던데 그 점이 개선됐음 좋겠네요.
Dear Go40031656493,
Greetings from U Sathorn Bangkok.
I would like to begin by thanking you for your very kind words regarding your time with us and both me and my team are delighted you enjoyed your stay.
It has been brought to my attention that your recent visit with us was not up to our usual exacting U standards and I would like to offer my genuine apologies for this. Providing the highest levels of hospitality is our overwhelming aim and hearing we have fallen below that standard is something I would like to address immediately.
I hope you can forgive us for the inconvenience you suffered and it will not stop you from staying with us in the future.
Looking forward to welcome you back again soon in near future.
Best regards,
Jason Macleod
General Manager
호텔이 시내랑 좀 멀긴 하지만 전체적으로 조용하고 깨끗해서 좋음.
숙소 시설은 조금 노후되긴 한 것 같지만 지내기 불편한 정도는 아님.
24시간 숙박이 정말 좋고 저녁 늦게 떠나야 해서 걱정했는데 체크아웃을 늦게 할수있으니 너무 큰 장점임.
늦잠 자서 조식시간이 훨씬 지나서 일어났지만 조식도 언제든지 이용가능해서 오후에 수영하면서 못먹었던 조식을 시켜먹었음.
저녁은 체크아웃 전 1층 레스토랑에서 먹었는데 음식도 깔끔하고 맛있고 직원들도 너무 친절하고 남편이랑 오붓하게 좋은 시간 보냈습니다.
Thanks to Pla,Hot,Oat.
Dear 234eunheej,
Thank you very much for your kind review. We are glad that you had a comfortable stay with us.
We are delighted to know how much you enjoyed your experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praise like yours and I will share your kind words to them.
Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city.
Best regards,
Jason Macleod
General Manager
서비스 굿 리셉션, 홈키핑, 식당, 모든 직원분들 친절함 굿 수영장 굿 24 체크아웃 굿
재방문의사 완전 있음 goooooood !!!
Dear X472LP,
Greetings from U Sathorn Bangkok.
May I begin by thanking you for taking the time and trouble to write a review of your stay at U Sathorn and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok and the surrounding area I am delighted you chose us and that we lived up to your expectations.
We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back.
Best regards,
Jason Macleod
General Manager
어려움이 있을 때마다 친절하게 도와준 직원들 특히, P와 FANG에게 고마움을 표합니다
편안한 숙소, 멋진 수영장, 맛있는 조식은 쉼을 원했던 우리 커플에게 최고의 선물이었습니다
Dear seungjinl2015,
Greetings from U Sathorn Bangkok.
May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.
We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.
We look forward to being of service to you again on your next visit to Bangkok.
Best regards,
Chuleekorn Mungsunti (Ms.)
General Manager
코로나 때문에 한가롭게 호텔을 즐길수있어서 좋았어요
듣던 소문과 달리 조식은 그저 그랬어요
숙소 자체가 너무 예뻐서 보기만해도 힐링
특히 P라는 스탭이 너무 친절하세요
체크인할때 너무 상냥하게 해주셔서 호텔의 첫인상이
너무 좋게 느껴졌어요 고마워요 P :)
수영하고 밥먹고 호캉스 하기에 너무 좋은 숙소
Dear Value Guest,
Greetings from U Sathorn Bangkok.
May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.
We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.
We look forward to being of service to you again on your next visit to Bangkok.
Best regards,
Chuleekorn Mungsunti (Ms.)
General Manager
