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2019년 12월 12일에 작성. 모바일

리조트가 여러건물로 이루어져서 걸어서 이동 할때는 조금 힘들었어요. 버기를 이용할 수 있어. 땀흘릴일은 별로 없었습니다. 라운지를 이용해서 식사를 거기서 해결했는데 메뉴에 없는 것도 따로 해주시고 매우 친절했었습니다.

숙박 날짜: 2019년 12월
여행 유형: 가족과 여행함
1  hongjoojo님, 감사합니다.
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
The Ritz-Carlton, Bali의 ritzcarltonbali님(General Manager)께서 이 리뷰에 답변을 하였습니다.2019년 12월 12일 답변 완료
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Dear hongjoojo,

Greetings from the Ritz-Carlton Bali and thank you for sharing your awesome holidays stay experience with our Tripadvisor’s readers on your personal blog as well as glad to read that you had a memorable stay with us. Thank you so much also for sharing the beautiful pictures and feeling portraying how mesmerized you were by our resort and its facilities such our Club Lounge as our thank you for sharing your awesome stay experience with our Tripadvisor’s readers on your personal blog as well as glad to read that you had a memorable stay with us.

Our Resort has an easy layout and it is for many guests a pleasurable experience to just walk across enjoying the natural shadow of the lush landscape, we also provide 24 hours buggies facilities for the convenience of couples and families who prefer a motorized way to reach their points of interest.

I am glad you could enjoy the exceptional service and facilities of our Club Lounge. Designed in a contemporary Balinese architecture, Club Lounge at The Ritz-Carlton, Bali features indoor and outdoor seating of laid-back dining, comfortable sofas, and private dining room for intimate dining experience. Guests can enjoy high-speed internet access throughout the lounge especially in the Library area and soak in the dedicated swimming pool at the Club Lounge on a tropical day in paradise while enjoying refreshing drinks from the bar. Five food and beverage presentations throughout the day is one of the prime offering at The Club level. Breakfast buffets with an array of typical morning fare of cereal, pastries, fresh fruits, local delicacies and live cooking. At lunchtime, gourmet cut food is served such as mini sandwiches and tasty salads. Afternoon tea is served in the afternoon for a nice break of the day – three-tiers of scones, finger sandwiches and desserts with an extensive choice of international tea selections. When the play day is over, The Club invites guests for cocktails and pre-dinner snacks. Before closing the evening, The Club offers cordials and chocolates.

My appreciation for recommending us to our Tripadvisor readers as well as potential future guests as it means a lot to all of us and on behalf of all our Ladies and Gentlemen, I look forward to be hosting you back in the near future for another memorable stay and fantastic vacation at ``your home away from home``, here with us at The Ritz-Carlton, Bali.

Sincerely Yours,
Karim Tayach
General Manager

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이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
2019년 4월 26일에 작성.

첫 발리 여행.아이들이 있어서 리츠칼튼 풀억세스 룸으로 예약했다. 바로 방 앞에 풀이 있어서 아이들이 신나게 즐겼고 룸도 굉장히 크고 침대도 넓고 좋았다. 늘 룸 청소는 깨끗하게 되어있었고 모든 시설이 만족스러웠다. 키즈클럽도 아이들이 수시로 가서 즐길거리가 많았다. 리츠칼튼이 아이들이 있는 가족여행 리조트로 적합한거 같다. 버기 드라이버들도 모두 친절했고.. 특히나 둘째날 만난 Ari 버기 드라이버는 너무 친절했다. 붕어 밥주러 가는 곳 물었을때 친절히 데려다주고 붕어밥도 손수 가져다주었으며 아이들에게 정말 다정히 대해주었다. 돌아오는 날까지도 친절히 해주어서 고맙고 좋은 추억을 남겨주었다. 아름다운 발리에서 행복한 추억.

숙박 날짜: 2019년 4월
여행 유형: 가족과 여행함
3roh님, 감사합니다.
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
The Ritz-Carlton, Bali의 ritzcarltonbali님(General Manager)께서 이 리뷰에 답변을 하였습니다.2019년 4월 26일 답변 완료
Google 번역기

Dear 3roh,

Greetings from The Ritz-Carlton Bali and thank you so much for your awesome review and for sharing your recent holidays with our Tripadvisor’s readers as well as very happy to read that you had a wonderful holiday and have enjoyed every single moment of your holidays and indulged into our resort life, enjoying its features, its all day long activities and its personalized levels of services.

As a “Family Friendly Resort”, our youngest VIP guest is our utmost priority. Tapping into that innate curiosity, the Ritz-Kids at the Ritz-Carlton, Bali introduces our youngest guests to both the natural wonders and the rich cultural traditions of our child-friendly hotel. Immersive and adventurous, the resort experiences provide children with enthralling activities to reward their interest in the beauty and workings of the world we live in. With a wide range of activities based on the four pillars of the program — water, land, environmental responsibility and culture — children and adults alike are swept away by everything from coral reefs and forests, to recycling and sustainability, storytelling, swimming, art making, master chef classes style, Yoga and swimming times, flying kites, feeding fishes at our fish koi ponds, golf putting and many more ones. Activities start at 09 am in the morning and would take the children throughout a fun filled day. Glad to read that your children had a great time to spent at our Ritz-Kids.

I fully agree with you that the genuine care extended by our Ladies and Gentlemen always makes the difference and I hope that you will cherish for a long time the great WOW memories of your stay with us here at The Ritz-Carlton, Bali and thank you so much for recognizing the genuine caring extended by our Ladies and Gentlemen and for especially mentioning Ari from Buggy service as well as rest assured that I will personally share your great review and kind words with the entire team as I am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests. Very happy to read that the ``little handmade" from Ari during your stay have created memories to cherish forever.

On behalf of our Ladies and gentlemen, I look forward to welcoming back the entire family on your next visit to Bali for another memorable holiday,at `your home away from home`` here with us at the Ritz-Carlton, Bali!

Sincerely Yours,
Karim Tayach
General Manager

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이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
2018년 11월 19일에 작성.

7월 말 5박을 가족 과 리츠칼튼에서 숙박을 했다.
Platinum member 라 Room- upgrade를 받았고, 격일로 Club Lounge 를 이용했다.
Club Lounge 직원들은 너무 친절하고 우리 가족에게 좋은 추억을 만들어 줬다.
가족 과 함께 할 수 있는 프로그램이 많고, 또 어른 메뉴를 함께 주문하면 아이 메뉴는 요금 지불 없이 먹을 수 있어서 가족여행에 적합한 리조트 이다.

숙박 날짜: 2018년 7월
  • 여행 유형: 가족과 여행함
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    • 서비스
2  YEONSUNG님, 감사합니다.
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
The Ritz-Carlton, Bali의 ritzcarltonbali님(General Manager)께서 이 리뷰에 답변을 하였습니다.2018년 11월 20일 답변 완료
Google 번역기

Dear_U6089CP,

Greetings from the Ritz-Carlton, Bali and thank you for sharing your awesome family stay experience with our Tripadvisor’s readers on your personal blog as well as glad to read that the entire family spent a memorable time with us as well as have enjoyed our facilities and the personalized level of services extended by our Ladies and Gentlemen throughout your entire stay.

Glad to read that you enjoyed the benefits of our different rewards categories as our resort extends them all and even proudly goes beyond as a for example and as a gesture of appreciation and additional special recognition to all our members loyalty. Such inclusions are namely, special rooms rates, room upgrade subject to availability, complimentary Internet inclusions, priority reservations and many other ones such as also special rates for breakfast as well as a special rate for our club access and with all benefits can be availed and enjoyed by all our loyalty members.

I fully agree with you that staying at The Ritz-Carlton, Bali is contented with facilities and activities that make you feel comfortable to be in the resort throughout your stay with not needing to go out if you don’t want to as plenty to do from sunrise to sunset for adults alike and children. From a wellness stand point of view, our resort offers a wide variety of activities to balance your body, mind and soul: from surfing initiation classes, to boot camps on the beach, from fly high yoga to sunrise meditation on the shores of the Indian Ocean to meditations classes, Zumba, Flying Yoga or simply one can enjoy our Spa treatment or Hydro pool. Children will have for granted a great fun and make new friends with the entertaining and rich in content programming at our Ritz Kids. They can for example connect with the environment through our Marine Turtle Preservation Program or have a fun competition flying kites on the beach with the Kite Runner activity and plenty more on a daily basis.

Thank you so much for highlighting the personalized level of services and attention to details provided by our Ladies and Gentlemen and who and with no doubt at all in my mind, our most important asset in our commitment to exceptional service for all our guests as well as thank you for particularly highlighting our Club Lounge team and rest assured that I will personally share your great review and kind highlight with the entire team as I am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests.

Thank you once again for your awesome review and recommendation and on behalf of all our Ladies and Gentlemen, I look forward to be welcoming you and the entire family back all in the near future for another memorable holidays here with us at The Ritz-Carlton Bali.

Sincerely yours,
Karim Tayach
General Manager

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이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
2018년 9월 29일에 작성. 모바일

너무 감사해요.클럽라운지 직원분들♡
항상 준비된 클럽라운지 직원분들 덕분에 너무 즐겁고 행복한 시간이었어요.
내년 2월에 꼭 다시 올께요.

숙박 날짜: 2018년 9월
여행 유형: 가족과 여행함
starsound77님, 감사합니다.
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
The Ritz-Carlton, Bali의 ritzcarltonbali님(General Manager)께서 이 리뷰에 답변을 하였습니다.2018년 10월 2일 답변 완료
Google 번역기

Dear Exploration540201,

Greetings from The Ritz-Carlton Bali!

Thank you for sharing your recent holidays with our Tripadvisor’s readers as well as very happy to read that you had a wonderful family holiday and have enjoyed our facilities and the personalized levels of services provided by our Ladies and Gentlemen throughout your entire stay.

Happy to read that the club team further elevated your experience while holidaying with us and I will personally share your kind words with the entire team for their efforts. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference and I hope you will cherish for a long time the great memories of your stay with us here at The Ritz-Carlton, Bali.

On behalf of our Ladies and gentlemen, I look forward to welcoming you back on your next return to Bali for another memorable holiday with us here at the Ritz-Carlton, Bali!

Sincerely Yours,
Karim Tayach
General Manager

부적절한 답변 신고하기
이 답변은 트립어드바이저 LLC의 의견이 아닌 시설 담당자의 주관적인 의견입니다.
2018년 9월 21일에 작성.

발리에서의 마지막을 장식한 호텔이었다. 아이에게 프랜들리한 키즈클럽을 잊을 수없다. 버틀러는 항상 상냥했고, 객실은 아주 청결했다. 아이가 떠나고 싶어하지 않아서 다시한번 방문 할 예정이다. 화려하게 생일을 축하해줘서 고마워요. 감동받은 하루였어요 :)

숙박 날짜: 2018년 8월
aileen81992017님, 감사합니다.
이 리뷰는 트립어드바이저 LLC의 의견이 아닌 트립어드바이저 회원의 주관적인 의견입니다.
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