Xin Chao Mr. 지수 홍 from the culinary heritage Furama Resort and Spa Danang!
It was a pleasure to welcome you back to Furama Resort Da Nang for your second visit! We're glad that you enjoyed the beautiful view from your upgraded room, and we hope it added an extra touch of enjoyment to your stay.
Regarding the rust-colored water, we sent out a notice to inform guests about our maintenance work to upgrade the water system last night. This did temporarily affect the water quality, as you mentioned. We understand the inconvenience this caused and sincerely hope to have your understanding.
Thank you once again for your patience, and we look forward to making your next stay even more pleasant.
Warm regards,
Ms. Nguyen Hoang Minh Truc
Guest Relation Manager