Dear 한용 김,
Thank you for choosing Dusit Thani Mactan Cebu for your recent stay. I appreciate the candid comments and sharing with us your experience here at the resort.
While we strive to make your stay a comfortable and enjoyable one, we cannot forego any unmet expectations. Still, we are thankful for bringing these matters to our attention.
We are currently working on the rehabilitation of our beach and we are targeting to finish by the end of this month. My apology if you were not informed early prior to your reservation. And in regards to the alcohol we are selling, we believe that we are on the right pricing that aligns with all high-end resorts near us.
Your kind comments are very much appreciated and we do hope to see you again on your next visit here at Dusit Thani Mactan Cebu Resort!
Graciously yours,
Laurent Betourne
General Manager