Dear 리사 송,
Thank you for sharing your valuable experience at Regent Phu Quoc. We are thrilled to hear that you received warm and heartfelt service from our colleagues, especially those at the Regent Club. It brings us great joy to know that Mr. Dinh, our Regent Club Attendant, personally attended to your sunburn condition and went above and beyond to ensure your comfort. Your recognition of Mr. Ha, our Regent Club Manager, and his team, particularly Mr. Dinh, is highly appreciated.
At Regent Phu Quoc, we are dedicated to providing seamless experiences for our guests, and your feedback motivates us to continuously strive for excellence.
Once again, we sincerely appreciate your comments, and we eagerly look forward to welcoming you back to Regent Phu Quoc in the near future.
Warm Regards,
Sriram Kailasam
General Manager